General Manager

Regal Cinemas Corporation Arlington , VA 22201

Posted 7 months ago

The New York Region is seeking a General Manager for the Regal Ballston Quarter 12 (#296) in Arlington, VA.

Summary:
The General Manager (GM) is a full-time salaried employee. The GM is the face of Regal and is responsible for the overall operation of the movie theatre. This includes proactively leading the theater team to ensure achievement of business goals in revenue, expense, profitability, guest satisfaction, inventory control, and employee morale as well as acting as a representative of Regal in a way that is consistent with our mission statement and policies.

Responsibilities Include:

  • Controlling costs, including all direct operating expenses, purchasing and ordering concession and bar stock and any other supplies needed for daily operations, as well as the inventory and auditing processes involved in tracking those supplies.

  • Monitoring risk management as it pertains to the theatre, i.e., employee and guest safety, loss prevention, emergency situations, and the proper handling, reporting, and investigating of accidents.

  • Upholding and administering all Regal policies.

  • Supervising all staff positions, as well as hiring, training, scheduling, coaching, and developing, and disciplining employees in accordance with company policies.

  • Responsible for guest relations, marketing and promotions of feature film engagements, scheduling of movie show times and the timely delivery of show times to all proper channels.

  • Responsible for ensuring that customer service is delivered with excellence and appropriately handling guest concerns.

  • Responsible for ensuring the best movie picture and sound quality.

  • Responsible for the overall cleanliness and safety of the building.

Applicants must have a High School Diploma or equivalent with two years' college education in business or two years' management experience. Applicants must be able to pass training programs and obtain food handling and alcohol service permits, if applicable.

Preferred applicants will have experience managing a movie theater, knowledge of movie projection and sound equipment, and possess the following professional a skills:

  • Excellent written and verbal communication, excellent presentation skills.

  • Must be able to lead with confidence, yet be cooperative, perceptive, and situationally aware.

  • Ability to inspire and persuade others.

  • Ability to effectively solve problems, prioritize conflicting demands, and manage multiple tasks.

  • Ability to analyze, interpret, and make decisions based on business and financial data.

This is not a complete list of all duties and requirements, but is representative of the expectations of a GM. Other duties and responsibilities may be assigned.

Requirements Qualified candidates must possess:

  • Degree in Business and/or equivalent 2 years management experience.

  • Excellent leadership and training skills.

  • Ability to maintain excellent public and professional relations.

  • Extremely personable and professional.

  • Excellent customer service skills

  • Excellent mechanical/technical skills.

  • Must be well versed in all positions of the theatre.

  • Excellent communication, computer and organization skills.

  • Must strive to be a leader and set the standard of professionalism

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
General Manager

Roti

Posted 1 week ago

VIEW JOBS 10/2/2019 12:00:00 AM 2019-12-31T00:00 Roti Modern Mediterranean General Manager Opportunity! Are you looking to make an impact within a growing company? We are looking for full time General Manager to lead our team in creating amazing customer service experiences! Competitive base salary plus a quarterly bonus opportunity based on restaurant performance! Opportunities to grow and develop skills that will help you advance your career! Culinary Skills * Time Management * Communication * Problem Solving * Teamwork * Building Relationships * Business Acumen * Food Safety & Sanitation * Catering * Situational Leadership * P&L * Driving Sales * Marketing * Operations Management Future Advancement Opportunities include Certified Training General Manager, Multi-Unit General Manager and Team Director! The Works: * Medical, dental, & vision insurance and 401(k) * Company Paid Life Insurance, Long and Short Term Disability * Paid Time Off * Paid Company Holidays * Monthly Leadership Development * Annual Leadership Conference * Employee Discount Program * Delicious Employee Meals - complimentary during your shift and 20% off when visiting a restaurant with friends and family The General Manager leads the team in creating amazing experiences for our customers through our food and people. He/She is responsible for building a culture of genuine hospitality that encourages our teams to say Yes! You will have the honor to ensure every customer who experiences Roti feels the love. The General Manager will build and develop a team of amazing people that have a desire to continue to learn and grow with Roti. What Your Day Might Look Like: People: * Attracts, hires and on-boards amazing new Team Members, with the intention of finding future leaders. Ensures a deep bench of talent for current and future growth. * Passionate about training and development, always striving to bring training to a new level. Trains and develops the team through one-on-one discussions, performance evaluations, and shoulder-to-shoulder education so they excel in their current role and are prepared for future career opportunities. * Motivates, inspires, and constantly challenges the team to achieve at their highest level * Gives honest feedback to team members by celebrating proper execution, addressing areas of improvement, and everything in between * Understands that everyone's success is elevated by the success of those around them and creates a culture where people act according to the Roti Way * Remains highly visible daily, managing and supporting all members of the team * Effectively communicates with the team on driving our strategy and level of service to our customers Customer Hospitality: * Serves delicious food, with amazing people, to create an incredible experience for our dine in, digital and catering customers * Creates a welcoming environment for all customers where the vibe is good and the restaurant is clean and comfortable. * Food Rules! Ensuring that we are always serving the fresh and flavorful food that is made with care * Always looking for ways to delight and make our customer's day * Effectively handle customer complaints/issues - treat our customers how you'd want to be treated! Operations: * Manage P&L, develop budgets, financial planning and food quality assurance * Ensures that safety and security standards are emphasized and adhered to, and that Team Members are trained in appropriate responses to unsafe situations * Maintains budgets and cost controls with regards to food, beverage and labor goals * Consolidates operations reports into a weekly summary for review, analysis and planning purposes * Creates timely schedules that meet the financial needs of the business while ensuring an excellent customer experience * Maintain restaurant cleanliness in accordance with company standards. Assures sanitation standards are maintained in accordance with OSHA regulations and local health and safety codes * Works closely with Catering Team to establish catering and delivery programs and ensure catering orders are executed to perfection * Executes marketing and promotional programs to build restaurant sales * Ensures restaurant equipment is properly maintained and safely operated A Few Essentials: * Someone who has a knack for service - Hospitality is in our DNA! * Ability to work in a fast-paced environment * Ability to develop positive working relationships with all Team Members, including members of leadership team * Must have a positive attitude and ethics that support Roti's values and culture * Must be passionate about people development * Must have excellent communication and delegation skills to ensure everything is delivered to the team in a clear and timely way * Possess strong organizational and administrative skills * Previous restaurant management experience preferred (experience with high quality food or fast casual is a plus) * Ability to stand/walk for an entire shift - our General Managers are constantly moving to ensure quality customer service for our guests * Must be able to lift 50 pounds frequently Roti Modern Mediterranean is an Equal Opportunity Employer and participates in E Verify REPORTS TO: TEAM DIRECTOR FLSA STATUS: EXEMPT EMPLOYMENT TYPE: FULL TIME Roti Arlington VA

General Manager

Regal Cinemas Corporation