General Manager Operations

CSC Generation Merrillville , IN 46410

Posted 4 months ago

CSC Generation Insurance Agency, Inc. (a CSC Generation company) is seeking an Insurance Agency Manager to help run a newly acquired book of business!

We are looking for an experienced leader with a successful record running a P&C insurance office to help us scale across new states and market across our subsidiaries. This opportunity will afford you the opportunity to build a team from the ground up using an existing book of business we have acquired. We plan to invest in this agency to drive new customer acquisition and move into new states, you will be directly in charge of this initiative!

As Agency Manager, you will oversee employee schedules, ensure productivity, perform employee evaluations, and build relationships with producers. If you are an enthusiastic, career-minded, and driven individual with a proven track record in leadership, we want to meet you!

What You'll Do:

  • Manage the office operations, employees, P/L, sales funnel, customers, and sales
  • Support the Producers throughout the new business process to drive sales; manage accounts after coverage has been bound.
  • Maintain designated retention levels for existing book of business through reviewing renewal accounts, and by conducting account review process
  • Maximize coverage of in-force accounts through account rounding/cross selling of products and services.
  • Actively develop account sales for assigned clients by soliciting additional policy sales in a manner consistent with our agency marketing plans.
  • Underwrite and place individual risk situations to ensure they meet our agencys standards and those of the companies we represent.
  • Complete applications on our clients behalf for all Personal Lines coverage, including price quotations and comparisons, for all the companies we represent.
  • Maintain individual customer files and process routine correspondence between our agency and the client or company, including preparing policy documents.


  • Minimum of 2yrs experience managing a property casualty insurance office
  • In depth knowledge of personal lines insurance products, coverage and services
  • Holds a Property and Casualty License (preferred) or ablility to acquire within 90 days of employment.
  • Associates Degree or equivalent is preferred
  • Strong Account Rounding and Cross-Selling Skills
  • Strong problem-solving skills
  • Flexible and able to adjust priorities as necessary
  • Proficient in agency and industry software programs


  • Opportunity to run an insurance business!
  • Health Insurance, Dental, Vision, 401K, PTO
  • Free Planet Fitness membership
  • Competitive base pay plus performance bonuses
  • Paid classroom training
  • icon no score

    See how you match
    to the job

    Find your dream job anywhere
    with the LiveCareer app.
    Mobile App Icon
    Download the
    LiveCareer app and find
    your dream job anywhere
    App Store Icon Google Play Icon

    Boost your job search productivity with our
    free Chrome Extension!

    lc_apply_tool GET EXTENSION

    Similar Jobs

    Want to see jobs matched to your resume? Upload One Now! Remove
    General Manager II Floating

    Advance Auto Parts

    Posted 1 week ago

    VIEW JOBS 8/13/2019 12:00:00 AM 2019-11-11T00:00 Career Description Job Description Primary Responsibilities * Achieve overall store sales goals and service objectives * Manage and grow Professional Customer relationships/sales, including building and holding team accountable to executing Customer action plans * Selection, hiring, development, performance mgmt., coaching, scheduling and engagement of store Team Members * Ensure execution of all inventory and operational standards * Coach all Team Members to deliver on Customer expectations (DIY and Professional) * Manager on duty responsibilities (touch base/coaching, floor/phone mgmt., task assignment and completion, safety, open/close duties) * Ability to lead change management * Embrace diversity and foster a respectful environment for both Customers and Team Members Secondary Responsibilities * Provide DIY service including battery installation, testing, wiper install, etc. * Assist District/Region in other functions upon request Success Factors * Friendly communication * Ability to locate and stock parts * Safety knowledge and skills * Ability to become ASE P2 certified or ASE ready equivalent * Ability to execute and train project and product quality recommendations * Advanced parts lookup and sourcing * Ability to source from numerous places including special order, FDO, second source, etc. * Ability to execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY services * Ability to execute and train inventory systems and store equipment * Ability to execute and train POS and Parts lookup systems * Ability to review and analyze P&L statement * Ability to recruit, select, hire and develop quality Team Members * Ability to build and grow relationships with Professional Customers Essential Job Skills Necessary for Success as a General Manager * Working knowledge of automotive systems preferred * Speak and write English (Spanish a plus); communicate effectively and build strong relationships with Customers, peers and upper management * Use Microsoft software effectively (Word, Excel required; PowerPoint preferred) * Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent * Ability to review and analyze business reports, such as profit and loss statement (P&L) * Hold others accountable, inspect work quality and give feedback in a way that is inspiring * Ability to work an assortment of days, evenings and weekends as needed Prior Experience that Sets a General Manager up for Success * 2-3 years of experience managing a team of 10 - 20 Team Members in a fast-paced and highly dynamic retail environment * Successful experience managing profitability; proven financial and business acumen Education, Certificates, Licenses, Registrations High school diploma or general education degree (GED), Bachelor's degree in business or a related area preferred. Must have a valid driver's license ASE certification preferred, but not required Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. AAPRTL Advance Auto Parts Merrillville IN

    General Manager Operations

    CSC Generation