General Manager (Nj-Denville)

A Wireless Denville , NJ 07834

Posted 3 weeks ago

Full-time

Do you want to be empowered to succeed? Be a part of a collaborative team that celebrates success? If meeting and managing others to meet and exceed monthly sales goals sounds exciting, we are looking for you! Victra is Verizon's most trusted authorized retailers in the United States. As a General Manager you will drive sales management, operational duties, safety and security of our employees, and motivating the rest of your team to perform at the highest level possible. You will be highly involved in hiring, training, and developing your team to ensure your location sales objectives are attained.

Your Focus (Responsibilities):

As a General Manager, we rely on your ability to build sales momentum, work well in a team environment and to lead. Your leadership will set the tone for your team to meet and exceed performance goals. We also look for the General Manager to:

  • Recruit, hire, train, coach and develop sales staff on all aspects of sales for Victra including, but not limited to, sales techniques, products, promotions, and procedures

  • Actively manage and motivate sales team every single day to ensure Victra sales quotas are being met or exceeded

  • Provide effective performance feedback to all staff and set timeframe for achievement

  • Consistently find ways to increase employee and location productivity, and drive sales

  • Maintain appropriate level of staffing at location by recruiting, selecting, orienting and training employees

  • Manage the availability of merchandise by maintaining inventory levels

  • Directing marketing of merchandise by ensuring the execution of advertising, sales promotion, and display plans

  • Manage the security of merchandise and the safety of employees by adhering to security standards

  • Schedule staff at location to ensure appropriate shift coverage

  • Handle all intensified customer service issues with professionalism

  • Execute daily operational procedures with efficiency, diligence, and integrity

  • Communicate, execute, and implement Victra policies and procedures

  • Other duties as assigned

This is not an exhaustive list of duties or functions and may not necessarily comprise all the "essential functions" for purposes of the ADA.

YOUR EXPERIENCE (Requirements)

Next to being committed to superior customer service, you also have experience leading a team to greatness. We look for you to also bring the following:

  • High School diploma, AA preferred
  • 3-5 years of experience in a retail sales environment, 2 years in a leadership/supervisory role

We also have expectations that you bring the following traits:

  • Excellent interpersonal skills

  • Basic interview skills and enhanced staffing knowledge

  • Relevant history of high retail sales performance

  • Basic Math Skills

  • Working knowledge of Microsoft Office

Physical Requirements

  • Ability to lift up to 10 pounds

  • Ability to sit for long periods of time

  • (unless accommodations are required/requested for an employee under the ADA)

TRAINING REQUIREMENTS

  • All new General Managers are required to attend and successfully complete a 4-day New Hire University (NHU) training program within 2 weeks of their official start date. This class may include overnight travel at the company expense

  • All new General Managers are required to attend and successfully complete a 2-day Store Manager University (SMU) training program within 30 days of completing NHU. This class may include overnight travel at the company expense

  • Various online and computer-based training will be required throughout tenure with Victra

Travel Requirements

  • Up to 10%

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be a comprehensive list of all duties, responsibilities, and skills required of employees so classified.


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General Manager (Nj-Denville)

A Wireless