The Distribution General Manager is responsible for the operation and financial performance of a multiple shift distribution center by providing direction and leadership to exempt and non-exempt associates at this facility. This position is responsible for developing and leading a team of professionals that will manage the performance of order fulfillment, inventory management, vendor, carrier and customer service operations. Responsible for insuring that orders are selected accurately and packed/shipped without damage for timely delivery from the distribution center. This position works closely with the all managers at the distribution center to maximize the return on the facility operations investment by supporting and contributing to the growth of our customers business. This position reports to a Director of Warehouse Operations.
Essential Duties & Responsibilities:
Develop and manage a comprehensive strategy for the facility by shaping requirements, assessing deliverables and utilizing resources to help eliminate process problems.
Extensive cross collaboration with teams in other distribution facilities working with analytics, transportation, merchandising, and technology.
Ensure operational procedures for executing activities for incoming and outgoing shipments, handling and disposition of products, and keeping the highest standards of inventory accuracy.
Drive continuous improvement to safety, quality, cost, and delivery while growing and expanding capabilities within the warehouse.
Make decisions using data and drive results quickly in a fast paced environment.
Assure proper staffing and support hiring for all facility operations.
Work with internal tools such as the site Warehouse Management System (WMS) to optimize order fulfillment and provide operational insights to improve WMS effectiveness.
Responsible for full P&L for facility and budget preparation.
Ensures proper percentage of labor is charged to respective departments to ensure proper factoring is achieved to identify accurate productivity.
Will forge relationships, understand the business needs for each department and implement solutions.
Prioritize and manage multiple processes and projects in a dynamic and fast paced environment. Ensure facility management team is accountable as well.
Produce and effectively communicate department goals and individual performance goals that ensure the facility achieves operational success. Including productivity, operational problems, forecasting workload and any other pertinent company information.
Implements safety and sanitation schedules that ensure the facilities compliance with corporate, OSHA, FDA, AIB or ASI standards.
Manage and maintain good human resources practices with direct reports, and adherence to established corporate and department policies and procedures.
Works with Human Resources to resolve employee relation issues, discipline actions, discipline; problem resolution and terminations.
Conduct regular coaching and feedback on performance, prepare and present formal performance appraisals and make recommendations and approve annual compensation increases.
Act as a role model for the department in support of corporate mission vision and values.
High School Diploma or GED required.
Bachelor's Degree in Engineering, Logistics, Operations or related field preferred.
At least 10 years previous management experience leading a warehouse operation.
Strong analytical skills, experience with automation and other capital projects and excellent business acumen.
Experience in a cross functions including; Transportation, Process Engineering, Project Management, Inbound / Outbound Operations, Capital Projects or P and L responsibilities.
Previous experience in a highly mechanized and/or automated operation.
Experience with a Warehouse Management System preferred
Metrics driven mindset combined with customer service mindset.
Effective communicator for employees, cross-functional teams and corporate leadership.
Experience innovating, growing, building or restructuring showing an ability to modify and improve operations.
Computer applications using Microsoft Office (Word, Excel PowerPoint).
Ability to work in a fast paced environment.
Strong time management, organizational, planning and self-motivation skills.
Must be on-call for alarm system or problems during off work hours.
Ability and availability to work irregular or extended hours including nights, weekends and holidays as needed by the customer.
Must be able to stand/walk for up to 10-12 hours.
Lift and move totes up to 50 pounds.
Regular bending, lifting, stretching and reaching both below the waist and above the head.
Walking in the facility and around area with great frequency; facilities are over a quarter mile in length.