General Manager

Drive full P&L growth through focused operational and financial strategies

Lead the market segmentation strategy and execute growth strategies which generate increased market shares and enhanced shareholder value.

Prepare and implement annual operating and capital budgets, in coordination with managed functional areas, to meet long-term company and department objectives.

Assess existing pricing strategy and large customer contracts to ensure alignment with overall company objectives, adjusting where needed.

Focus on client/customer partnerships and satisfaction by identifying areas of continuous improvement

Create strong partnering relationships with existing and potential customers, instill a culture that positions the business as the partner of choice for our customers.

Define and execute quality improvement roadmaps based on a deep understanding of the unmet customer needs and customer value-drivers, in support the developed strategic plans.

Drive continuous improvement initiatives across the business which support the elimination of non-value-added activity, enhanced customer satisfaction and create margin enhancement opportunities.

Lead, develop, and inspire employees

Develop organizational talent at all levels, coaching and mentoring employees as needed, and bringing on additional talent as the business grows.

Provide inspired and engaged leadership to the entire organization.

Communicate effectively with honesty and transparency across all levels of the organization.