General Manager

Leisure Media Atlanta , GA 30301

Posted 3 weeks ago

Build an exciting career at LEGOLAND Discovery Center Atlanta!

Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally on a daily basis? Then you have the magic to be Team Merlin at LEGOLAND Discovery Center Atlanta!

Your Magical Role

With a key focus on the operational management and commercial profitability of the attraction, the General Manager will ensure that financial and visitor performance targets are consistently met, while ensuring the customer experience remains consistently high. You will develop and lead your on-site teams, while also establishing yourself in the local community for the benefit of the business.

Responsibilities

  • Manage the attraction to ensure achievement of visitor volume, EBITDA and other Key Performance Indicators (KPI) targets.

  • Ensure all Capex projects are rationally justified, delivered on time, on budget and to desired specifications.

  • In conjunction with the Marketing department, ensure strong and coordinated delivery of national and regional marketing strategies, including promotions, trade marketing, and PR.

  • Be a key part of the strategic planning process to develop the site to full fill its long term potential, to include the 5-year strategy and annual budget process.

  • Formulate, administer and oversee attraction management responsibilities and ensure they are adhered to at all times.

  • Lead a health & safety focus across the attraction by actively monitoring adherence to H & S standards and culturally ensuring this is regarded as the first priority by all staff.

Your Magical Ingredients

  • Minimum 5 years of senior management experience within an operations and/or retail environment; including a visitor attraction, theme park, museum, hotel, theater or entertainment environment.

  • Leadership experience within a business of 1 million

  • annual revenue and/or 50+ employees. Knowledge of financial reporting, budgets, and forecasting.
  • Knowledge of marketing, health, and safety, and HR practices preferred.

  • Engaging personality. Ability to think strategically and solutions and improvement focused.

  • Hands on accountability and responsibility for delivering a high volume visitors on a annual basis.

  • Proven success in delivering EBITDA targets for a minimum of 3 years.

  • Superb communication and leadership skills.

  • Strong presentation skills

Education:

Bachelor's degree in business, economics, finance, or related field.

About The Benefits

In return, you will find a competitive salary and benefits package (including a medical, vision, dental, life insurance, and 401(k) matching plan offering), benefit from free entry to all of our Merlin attractions worldwide - which also extend to family and friends, and much more. In addition, you can expect continued growth from joining an exciting, global organization.

About Us

Merlin Entertainments, Ltd. is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three-holiday villages in 22 countries across four continents and we run some of the best-known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Our objective is to provide a truly memorable experience and a great day out for all members of the family.


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General Manager

Leisure Media