General Manager In Training

Advance Auto Parts South Charleston , WV 25303

Posted 3 months ago

Career Description

Job Description

What is a General Manager?

A General Manager must be committed to inspiring our team, helping our Customers succeed and growing our business with integrity. Professional level sales and management position capable of supporting functions on both sides of the business. The role requires understanding of store systems, automotive systems, parts knowledge and has the ability to identify, troubleshoot and project assist for DIY. Responsible for developing and maintaining Professional Customer relationships and program growth. Is accountable for achieving financial metrics and maintaining service and appearance standards. Position is exempt and requires a minimum of 50-55 hours per week (excluding meal break periods). The average schedule is 5-6 days a week, 11 hour shifts, including rotating nights and weekends, with an hour for lunch. Additional hours may be required based on staffing, store conditions, sales to target, and other business demands. General Managers are required to work a schedule based on the needs of the business.

Primary Responsibilities

  • Achieve overall store sales goals and service objectives

  • Manage and grow Professional Customer relationships/sales, including building and holding team accountable to executing Customer action plans

  • Selection, hiring, development, performance mgmt., coaching, scheduling and engagement of store Team Members

  • Ensure execution of all inventory and operational standards

  • Coach all Team Members to deliver on Customer expectations (DIY and Professional)

  • Manager on duty responsibilities (touch base/coaching, floor/phone mgmt., task assignment and completion, safety, open/close duties)

  • Ability to lead change management

  • Embrace diversity and foster a respectful environment for both Customers and Team Members

Secondary Responsibilities

  • Provide DIY service including battery installation, testing, wiper install, etc.

  • Assist District/Region in other functions upon request

Success Factors

  • Friendly communication

  • Ability to locate and stock parts

  • Safety knowledge and skills

  • Ability to become ASE P2 certified or ASE ready equivalent

  • Ability to execute and train project and product quality recommendations

  • Advanced parts lookup and sourcing

  • Ability to source from numerous places including special order, FDO, second source, etc.

  • Ability to execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY services

  • Ability to execute and train inventory systems and store equipment

  • Ability to execute and train POS and Parts lookup systems

  • Ability to review and analyze P&L statement

  • Ability to recruit, select, hire and develop quality Team Members

  • Ability to build and grow relationships with Professional Customers

Essential Job Skills Necessary for Success as a General Manager

  • Working knowledge of automotive systems preferred

  • Speak and write English (Spanish a plus); communicate effectively and build strong relationships with Customers, peers and upper management

  • Use Microsoft software effectively (Word, Excel required; PowerPoint preferred)

  • Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent

  • Ability to review and analyze business reports, such as profit and loss statement (P&L)

  • Hold others accountable, inspect work quality and give feedback in a way that is inspiring

  • Ability to work an assortment of days, evenings and weekends as needed

  • Prior Experience that Sets a General Manager up for Success

  • 2-3 years of experience managing a team of 10 - 20 Team Members in a fast-paced and highly dynamic retail environment

  • Successful experience managing profitability; proven financial and business acumen

Education

High school diploma or general education degree (GED), Bachelor's degree in business or a related area preferred.

Certificates, Licenses, Registrations

  • Must have a valid driver's license
  • ASE certification preferred, but not required

Physical Demands

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.

AAPRTL


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Seasonal Guest Advocate (Cashier) General Merchandise Fulfillment Food & Beverage Front Of Store Attendant Style Beauty Tech Inbound Food Service Starbucks Barista (T1261)

Target

Posted 2 weeks ago

VIEW JOBS 9/30/2019 12:00:00 AM 2019-12-29T00:00 Description: ALL ABOUT TARGET As part of our collaborative and guest-obsessed team, you help us create an experience that makes guests say "I love Target!"  When you work at Target, you're helping every family discover the joy in everyday life.  You're working alongside a dedicated team that brings their passion and pride to all that they do. ALL ABOUTSEASONAL JOBS Seasonal Specialty Sales Roles:Asales force of specialized consultantswho provide tailored suggestions and solutions through active selling and compelling visual merchandising presentations that inspire guests and build the basket. Seasonal Service & Engagement:Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Seasonal General Merchandise & Food Sales:Experts of operations, process and efficiencywho enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor. At Target we believe our team members have meaningful experiences that help them build and develop skills for a career.These rolescan provide you with the: * Knowledge of guest service fundamentals and experience supporting a guest first culture across the store  * Experience in retail business fundamentals: department sales trends, inventory management, and process efficiency and improvement * Experience executing daily/weekly workload to support business priorities and deliver on sales goals WHAT WE ARE LOOKING FOR We might be a great match if: * Working in a fun and energetic environment makes you excited… We work efficiently and as a team to deliver for our guests * Providing service to our guests that makes them say I LOVE TARGET! excites you… That's why we love working at Target * Stocking, Setting and Selling Target products sounds like your thing… That's the core of what we do * You aren't looking for a Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded The good news is that we have some amazing training that will help teach you everything you need toknow. Butthere are a few skills you should have from the get-go: * Welcoming and helpful attitude toward guests and other team members * Learn and adapt to current technology needs * Work both independently and with a team * Resolve guest questions quickly on the spot * Attention to detail and follow a multi-step process We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: * Accurately handle cash register operations * Climb up and down ladders * Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds * Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary Roles Include: * Seasonal Guest Advocate * Seasonal General Merchandise Expert * Seasonal Fulfillment Expert * Seasonal Food & Beverage Expert * Seasonal Front of Store Attendant * Seasonal Beauty Consultant * Seasonal Style Consultant * Seasonal Tech Consultant * Seasonal Inbound Expert * Seasonal Food Service Expert * Seasonal Starbucks Barista Americans with Disabilities Act (ADA) Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information. Target South Charleston WV

General Manager In Training

Advance Auto Parts