General Manager I

Simon Florida City , FL 33034

Posted 3 weeks ago

Job Location:

Florida Keys Outlet Marketplace


The primary purpose of this position is to protect and enhance the owner's real estate assets by identifying center objectives, and through the direction of subordinates and the performance of income producing activity, translate these objectives into operations, marketing, leasing and other profit enhancing programs.


The successful candidate's responsibilities will include, but not be limited to:

  • Maximize EBITDA through a deliberate process of increasing all potential income sources, while controlling expenses within Procure to Pay (P2P) parameters

  • Manage net profit programs for maximum results and benefit, including but not limited to: Redistribution, Parking Services, and Waste Handling

  • Develop and implement a comprehensive Strategic Business Plan which addresses the opportunities and needs of the center

  • Maximize permanent local leasing results (LLT) through the development and oversight of the local tenant leasing process from lead generation to tenant opening

  • Actively contribute and support the Leasing Representative and Local Leasing Representative in developing and implementing the center's leasing strategy

  • Professionally represent the Company and develop strong relationships with existing and prospective tenants. Proactively respond to tenant issues, conduct formal and informal tenant meetings to promote/discuss marketing, operations and security

  • Support Tenant Coordination and work with local governmental permit agencies to overcome obstacles that can delay tenant construction

  • Work with Security Services Provider to establish a customized safety and security program and Comprehensive Emergency Management Plan (CEMP) customized for each property, and assure appropriate Simon Programs are in place

  • Support marketing in the development and execution of a comprehensive marketing plan that enhances Shopping Center and key retailer sales, enhances SBV revenues, deliver compelling mall programming and maximize technological resources such as social media to connect with shoppers

  • Maintain exceptional visual presentation, design standards and merchandise use for the retail zones of the property including the strategic location of kiddie rides and vending uses

  • Create a world class shopping experience for customers through establishing and maintaining exceptional operating standards including; maximizing contracted services, oversight of the property's preventative maintenance program, development of a comprehensive energy and capital plan

  • Develop and retain a highly skilled mall team. Provide employees with appropriate tools and training to create an environment that maximizes performance and adheres to all company policy and procedures

  • Maximize the mall's influence and leadership position in the community and with partners for the company's benefit


  • 3- 5 years of experience or training in shopping centers or equivalent retail environment

  • Bachelor's Degree from a 4-year college or university preferred

  • Ability to read, analyze and interpret complex documents

  • Effective writing and communication skills in public speaking

  • Good working knowledge of budgeting, accounting and financial analysis

  • Strong interpersonal and relationship skills

  • Ability to adapt to changing work environment

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
General Manager

Krispy Kreme

Posted 3 months ago

VIEW JOBS 8/22/2019 12:00:00 AM 2019-11-20T00:00 Overview Overview of Position: General Manager is responsible for every store operation, including overseeing all aspects of production, sales, and human resources. This involves developing a staff of professional employees, obtaining maximum revenue, and ensuring both customer and employee satisfaction. Additionally, the General Manager is responsible for having a thorough understanding of production and maintaining a high level of quality products. Principal Duties and Responsibilities: Guest Service * Ensuring all products meet Krispy Kreme quality standards and in turn, guarantee customer satisfaction * Serving as a role model for customer-first behaviors according to company standards * Building a team of customer-focused employees through coaching and performance management * Handling difficult customer situations professionally * Handling any customer complaints/concerns * Responding to customer inquiries on a timely basis * Ensuring all products meet Krispy Kreme quality standards * Conduct store tours * Answer telephone in a timely manner and utilize Krispy Kreme greeting procedures Supervisory * Supervising store operations * Ensuring all of the store's physical property is in good condition * Conducting or delegating opening and closing responsibilities Sales * Directing and managing store sales efforts, which may include Hot Light times, retail sales, fundraising and suggestive selling * Achieving business plan objectives and profitability according to store operating plan and established financial goals Production * Understanding and implementing procedures to maximize efficiencies and control variances in daily production of product and overall store performance * Understanding the production process and maintaining a schedule that guarantees high quality and output * Understanding and implementing store quality control procedures * Coordinating production schedules to meet customer demands and to minimize labor hours * Inspecting, troubleshooting, and assessing any production or equipment problems Safety and Sanitation * Demonstrating safety consciousness and promoting store safety, e.g. shoes, floor cones, MVR's, etc. * Maintaining a high level of store sanitation and cleanliness, e.g. cleaning schedules, training, etc. Equipment * Overseeing proper upkeep of store facility and equipment Personnel * Directing and developing employees including: recruiting, interviewing, hiring, training, scheduling, safety education, supervising, dispute resolution and firing * Build a team of customer-focused employees and foster teamwork * Demonstrate leadership in employee development * Communicating to store employees and enforcing all store policies, standards, and practices * Scheduling * Performance reviews with employees Accounting * Ensuring maximum profitability and sales growth in all store functions Managing income and expense budgets, including accounts payable/receivable, profit and loss, etc. * Completing required corporate reporting documentation, both financial and operational * Managing company resources responsibly including inventory control * Managing financial duties * Protecting company assets * Maintaining a resourceful budget and controlling all costs and expenses * Managing financial duties such as deposits, collecting accounts receivable and properly documenting all transactions * Payroll * Follow company cash handling procedures & policies * Accounting tasks such as counting and depositing revenues Leadership * Communicating and modeling company standards and policies * Implementing efficiently and effectively directives from store, corporate, and divisional management * Developing and maintaining store organization to promote efficient operations * Interfacing with corporate office personnel Essential skills and Experience: * High school or GED required * Complete Krispy Kreme GM Development course * Must perform all related competencies outlined in the Krispy Kreme Shift Management & Store Management Training Workbooks * Experience with sales, management, production, and customer service * Strong communication, organizational, and leadership skills * Pleasant disposition, sociable, accommodating nature, and enthusiasm * Self-motivation, creativity, and adaptability * Basic computer, telephone, and fax knowledge * Must be at least 21 years of age * Must meet Krispy Kreme driving standards (three year clean driving) * Pass a pre-employment drug screen and criminal background check Nonessential skills and Experience: * Post-Secondary Education strongly preferred Physical Demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Activity * Carrying · Writing · Bending · Stooping · Grasping · Standing · Climbing * Twisting · Sitting · Filing documents · Walking · Driving * Sweeping · Lifting · Pushing/pulling · Using telephone and fax machines * Communicating with customers and co-workers Physical Requirements * Lifting up to 75 pounds occasionally * Physical activity is sporadic * Involves periodic travel Visual/Audible Acuity Requirements * Must be able to meet requirements for a driver's license. Working Conditions: * The worker is subject to inside and outside environmental conditions. * Un-air conditioned production areas may reach temperatures of 100 degrees for more than one hour * Worker is subject to noise in the production/ processing area to the extent that they may have to shout to be heard. Apply Online Krispy Kreme Florida City FL

General Manager I