General Manager - Homewood Suites Atlanta/Cumberland

Are you ready to play a pivotal role in inspiring and building a strong team at the Homewood Suites Atlanta/Cumberland? The hotel is less than a mile from the Cobb Galleria, 10 minutes from Truist Park and Battery Park and easily accessible to the Mercedes-Benz Stadium and the Georgia World Congress Center which are 15 miles from the property.

The role of our General Manager is to offer comprehensive leadership in our hotel's ongoing commitment to delivering exceptional guest service and achieving financial success. We invite you to be part of this exciting opportunity, leading an exceptional team and playing a pivotal role in ensuring our guests' memorable experiences in the heart of the Savannah Historic District.

Click HERE for more details about this property.

What will I be doing?

Specifically, you will be responsible for performing the following tasks to the highest standards:

• Lead, direct and manage all hotel operations including, but not limited to hotel budgeting and forecasting, strategic planning, leading service initiatives, leading and managing balanced scorecard performance, implementing and complying with all company policies and standards, overseeing sales and marketing initiatives, leading and developing the executive team, responding to guests inquiries and resolving concerns and hotel-wide meeting participation and facilitation

• Ensure guest and team member satisfaction

• Monitor and develop team member performance, particularly the executive team and department heads, to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward

• Recruit, interview and train team members

• Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurements

• Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies

• Serve as primary liaison with hotel owners and corporate entities

What are we looking for?

Basic Qualifications:

• A minimum of 2 years of hotel GM or AGM, or equivalent experience

• Experience managing a property of 100+ rooms with revenue of $2M or greater

• Strong commercial acumen with success in driving revenue

Preferred Qualifications:

• Hilton brand experience

• Local market expertise

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality

• We're passionate about delivering exceptional guest experiences.

• Integrity

• We do the right thing, all the time.

• Leadership

• We're leaders in our industry and in our communities.

• Teamwork

• We're team players in everything we do.

• Ownership

• We're the owners of our actions and decisions.

• Now

• We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality

• Productivity

• Dependability

• Customer Focus

• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

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