General Manager

Five Guys Midlothian , VA 23112

Posted 2 months ago

It's the calling of our Restaurant General Managers to naturally be REAL in how they operate their restaurant. You know who you are - a natural leader and you love putting together a winning team. You're all about teaching new skills and motivating your team to work together and wow your customers. You know you have the freshest ingredients, top equipment and systems to deliver the craveable food we are known for. At Five Guys, you can do all that - and more.

Five Guys is a family-run burgers and fries joint giving customers craveable, from scratch food and making sure they get more than they expect.

How do we do this? By spending decades testing and getting things just right, working with our customers, hiring great people like you and remaining focused on being REAL.

Everything we do is REAL. Real produce, buns, beef, people and service. No cutting corners here. Every single thing we do is REAL. From how we greet customers to how we talk to each other as a team.

If you're an experienced REAL restaurant manager, consider a career with Five Guys.

What can you really expect?

Real work/life hours of operation. Most locations open at 11:00 am and close at 10:00 pm. And no drive thrus.

Comprehensive and customizable benefits - medical, dental, vision, pet insurance, 401(K) with match, Employee Assistance Program, to Employee Relief Fund made possible by our owners and employees.

Maternity and Paternity leave for GMs and Assistant Managers. Really! General Managers and Assistant Managers are eligible for up to 12 weeks of paid maternity leave based on time with the company, with immediate eligibility upon hire! There is also paid Paternity Leave available immediately upon hire!

Career growth opportunities with more than an estimated 1000 new locations planned across North America.

Real bonus plan in addition to your base pay. Our bonuses are focused around food safety, financial success and the customer experience. We have 2 Secret Shops each week and everyone on your team working during those shifts are eligible.

What are we looking for?

You have 2+ years of leadership experience in the restaurant industry with responsibility for financial results.

You are all about creating a great place to work for your team.

You want to make your customer's day and it shows in the way you are fanatical about serving amazing food with a big smile.

You are -- honest, energetic, motivational and fun.

You set high standards for yourself and for your team.

Five Guys Core Convictions:

  • R emain Humble
  • It means you're never above having to do the dishes.
  • E xceed Expectations
  • Consistently give them more than they asked for.
  • A lways Do The Right Thing
  • Let your conscience be your guide and your grit.
  • L ead By Example
  • Show them what it looks like to be a great leader.

We're a group of people passionate about what we serve, who we are as a company and how we work as a team. All Five Guys employees are ready to pitch in and are fun to be around.

There's nothing at Five Guys that didn't come from a whole lot of trial and error by our owners, the Murrells, and the thousands of people who have joined our crew over the years. As long as we stay focused on giving customers the best experience each and every time, Five Guys will remain true to our roots as a family business, doing things the right way for the right reasons.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Click here for a detailed description of this position

Five Guys Enterprises LLC participates in eVerify. Click here for information about eVerify.

Click the following links for important information about Five Guys' participation in this program and your rights.

eVerify Notice of Participation

  • English

eVerify aviso de participaci n

  • Espanol

Right to Work Poster

  • English

Derecho al trabajo en cartel

  • Espanol

By choosing to APPLY, you acknowledge that we are an eVerify employer and you have read the Detailed Position Description, as well as our Privacy Policy.

It is the policy of Five Guys to provide equal employment opportunity (EEO) to all persons.

The Company strives to increase representation of women, people of color, veterans and individuals with disabilities in all areas of the Company.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
General Manager

Papa John's

Posted 6 months ago

VIEW JOBS 11/9/2020 12:00:00 AM 2021-02-07T00:00 THIS IS A FRANCHISE POSITION Exciting things are happening at Papa John's franchise restaurants. Work where the best ingredient is YOU! At Papa John's, people are always our top priority. Our secret ingredient is YOU! Our employees are much like our toppings. They're all different but come together to make the ultimate pizza! Will you be the pepperoni or the banana pepper to our team! SUMMARY Manages and assumes responsibility for all functions of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. This is accomplished by being a self-sufficient leader, making quality decisions, and instilling pride and accountability in team members. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensures compliance with all federal, state, and local laws and ethical business practices. EOE STATEMENT: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. * Provide quality products to our customers by building a system of quality with team members, which ensures each delivered product meets Papa John's standards and accurately reflects the customer's order. Professionally and promptly respond to all customers' concerns or issues. Solicit customer feedback, share feedback with team and use feedback to improve restaurant operations and build brand loyalty. Communicate, train, and promote quality standards to team members by utilizing all available tools including Operations Manual and Team Member Handbook. * Actively recruit customer-focused team members, maintain adequate staffing levels according to projected sales, properly orient and train team members to exceed customer expectations, ensure compliance with uniform and appearance standards, establish and communicate performance expectations and conduct timely and effective performance reviews. Document performance issues and take appropriate disciplinary action, up to and including termination. Effectively coach and develop team members to ensure entire team is quality and customer focused; and build an atmosphere of teamwork, energy and fun. * Manage sales goals against budget and prior year by providing prompt and friendly customer service; building check averages through team member training on products and sales execution. Seek additional sales through traditional and nontraditional methods by executing creative local restaurant marketing and creating a positive presence in the community. * Manage profit goals against budget and prior year; ensure food, labor, and other controllable costs stay within budget, and correct deviations from the budget by accurately utilizing the PROFIT System. Develop and implement appropriate plans to resolve unfavorable trends and enhance profits. Execute administrative and cash management duties. Plan and manage adequate inventory levels using the restaurant's computerized inventory system to meet sales demands and minimize loss. Manage company's assets by ensuring the restaurant is clean, fully equipped and all equipment operates properly; ensure restaurant meets safety and security standards at all times; oversee preventative maintenance and repairs when necessary. POSITION QUALIFICATIONS. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Functional Skills * Basic accounting including invoice reconciliation, debit and credit review, financial statement analysis * Cash management skills EDUCATION and/or EXPERIENCE * High school diploma or GED * Stable employment history * Four years' successful restaurant management or supervision experience with salary progression and/or $1.2 million dollar store. PHYSICAL DEMANDS. While performing the duties of this job, the team member is required to use hands repetitively, stand for prolonged periods, walk, grasp firmly/strongly and simply/lightly with hands, and use fine finger dexterity. The team member is frequently required to bend over, twist, reach above shoulder level, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 pounds. Occasionally, the team member is required to sit, climb, balance, push and/or pull, and lift and/or move over 51 pounds. WORK ENVIRONMENT. While performing the duties of this job, the team member is required to work outdoors in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust, or toxic chemicals. Additional Information * Must be 18 years of age or older * Must have reliable transportation * Must be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies arise * Ability to manage with no supervision * Work with phones, computers, fax machines and copiers * Must have a valid U.S. driver's license, acceptable motor vehicle record, proof of insurance, and satisfactory vehicle * Must be able to successfully pass a Criminal Background Check * Ability to successfully perform the job duties of all positions in the restaurant, including pizza delivery * Bilingual in certain markets Click "Apply Now" to become a part of the Papa John's family! Papa John's Midlothian VA

General Manager

Five Guys