General Manager

Fit Factory Foxboro , MA 02035

Posted 4 months ago



Fit Factory is growing rapidly and looking for a friendly, upbeat and personable individual with Management experience in the Fitness Industry to join the team at one of our locations!

The ideal candidate for this position has previous Health Club Management experience or someone who has been working for a gym/health club as an Assistant Manager and is looking for the next step. If you are looking to gain experience in customer relations, fitness, or management, than this is perfect for you!

Essential Duties and Responsibilities:

  • Responsible for providing the first positive impression of our health club;

  • Manage a complete staff of 10-20 team members;

  • Interact with customers by telephone or in person to provide information about Fit Factory and rectify concerns; ensuring Member satisfaction and retention

  • Check to ensure that appropriate changes were made to resolve customers' problems;

  • Membership sales


  • A FUN work environment!

  • Casual dress-code.

  • A supportive team to help you learn and grow.

  • Experience in a luxury, full-service health club.

  • Flexible schedule and competitive pay.

  • Opportunity to change lives through fitness!

  • Ability to grow with the company!

Physical Functions:

  • Ability to stand and/or walk for an entire shift;

  • Ability to occasionally bend at waist with some twisting up to one hour of workday;


Minimum Qualifications:

  • Minimum 1-2 years with some form of Health Club Management experience

  • Minimum of 1-2 years of Management experience

  • Above average team leadership skills

  • Above average customer service skills

  • A High School Diploma Or Equivalent required

Preferred Qualifications:

  • Minimum of 3-4 years of Face To Face Retail Customer Service experience

  • Minimum of 1-2 years experience working in a Health Club

  • Minimum 1-2 years of Management experience

  • Ability to develop and lead a team

  • Ability to provide high level customer service

  • A High School Diploma Or Equivalent required

Please apply by submitting your resume. Only candidates with resumes will be considered.

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General Manager

Fit Factory