General Manager

Firehouse Subs North Concord , NC 28027

Posted 2 months ago

REPORTS TO: Owner/Franchisee

POSITION SUMMARY STATEMENT:

This position is fully accountable for the profitable operation of a Firehouse Subs Restaurant while adhering to all company guidelines and regulations.

PRINCIPLE ACCOUNTABILITIES:

  • Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA, OSHA and any other appropriate regulations required for the legal operation of the business.

  • Ensure knowledge, adherence and enforcement of all Firehouse Subs Policies and Procedures.

  • Providing leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs "culture" of a cheerful and fun work environment and Firehouse Subs beliefs and values to adhere to and grow the mission and vision.

  • Ensures the profitability of business by operating within established guidelines and requirements for food cost, labor, controllable, utilities and sales growth.

  • Coordinate and implement current operations game plans and company initiatives in a profitable and timely manner.

  • Accountable for the proper staffing of the restaurant with qualified personnel and employees who are trained and developed properly.

  • Accountable for the continuous training and development of the restaurant Assistant Manager and Shift Managers

  • Actively participates in Local Restaurant Marketing in local trade area.

  • Implements and promotes all Public Safety Foundation initiatives.

  • Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.

  • Maintains awareness and participation in community affairs to take advantage of sales and public relations opportunities.

  • Represents Firehouse Subs in a professional, positive manner at all times.

  • Communicates effectively to the GM/Owner any and all issues that may impact our business.

  • Maintains restaurant equipment in full working order and communicates problems immediately to Owner.

  • Able to work on their feet for up to 13 hours at a time.

  • Able to lift up to 50 lbs.

  • Any other duties assigned by the Owner.

Founded by former firefighting brothers Chris Sorensen and Robin Sorensen, Firehouse Subs began in 1994 with one restaurant in Jacksonville, Fla. 25 years later, the company has spread like wildfire with more than 1170 locations across 46 states, Puerto Rico and Canada.

Specializing in hot subs, Firehouse Subs serves hearty portions of premium meats and cheeses, "steamed" hot and placed atop fresh produce on a toasted sub roll. Each restaurant offers a family-oriented dining atmosphere, complete with an authentic firefighter theme that celebrates local firefighting history, as well as the founding family's decades of firefighting service. Firehouse Subs is committed to giving back and has awarded more than $51 million to public safety organizations through its non-profit, Firehouse Subs Public Safety Foundation.

Our mission is to carry on our commitment to and passion for:

  • Hearty and Flavorful Food

  • Heartfelt Service, and

  • Public Safety

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.

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General Manager

Firehouse Subs