General Manager

El Pollo Loco Holdings Scottsdale , AZ 85250

Posted 3 days ago

Job Description:

Company & Culture: El Pollo Loco, Inc.

It's not crazy to crave success! At El Pollo Loco, you can taste the rewards of managing a million-dollar-plus business. From the people to the overall restaurant operations, you run the whole showbuilding an inspired team, creating the ultimate guest experience, delivering exceptional food quality, championing the operations, and achieving financial goals. It's all at your fingertips. All you need are strong leadership skills, excellent communications and a track record of success in the restaurant industry.

Requirements (our ideal candidates will possess):

  • Experience:Must be an EPL Assistant Manager or have the equivalent of 2 years or more of management experience, preferably in a restaurant environment. Familiarity with Point-Of-Sale systems is desired.

  • Education: High school diploma or equivalent (GED) preferred, and college education desired

  • Communication: Excellent written and verbal English communication skills (second language a plus)

  • Competencies: Basic math and computer skills, and strong interpersonal and conflict-resolution skills

  • Driving/Vehicle: Must be at least 18 years old and possess a valid driver's license and a reliable vehicle that may be used for company business.

  • Food Handler Card : Must have a Serve Safe Certificate at time of hire or obtain a Serve Safe Certificate and pass the EPL Food Safety Audit (FSA) class upon hire, where applicable

  • Physical Demands : The General Manager regularly stands, walks, talks, hears, uses close and distance vision, tastes or smells, lifts 20 lbs., and repetitively reaches/handles/feels/grasps objects with their hands. The position occasionally stoops/kneels/crouches/crawls and lifts objects weighing up to 40 lbs.

Job Details:

  • Work Hours: Full-Time schedule, and may work any shift including opening, mid-day, and closing. The great news is that our restaurants are not open 24 hours!

  • Career Advancement/Career Plan: We promote heavily from within, so from a GM you can develop to become an Area Leader, then Director of Operations, and beyond!

  • Work Attire: EPL logo'd shirt will be provided, and black slacks and no-slip shoes are required

  • Position valid thru: Dec 31, 2018

Job Description:

  • Manages, coaches, recognizes performance, directs activities and establishes priorities for Assistant Managers, Shift Leaders, and Crew members for efficient and effective restaurant operations.

  • Measuring, creating and ensuring exceptional guest experiences

  • Coordinating and implementing new product introductions and procedures in the restaurant

  • Ensuring execution and compliance with all security, food safety, quality, and cleanliness standards

  • Maintaining cost controls and meeting the sales/profit goals

  • Administering all in-restaurant records and procedures including payroll, inventories, security and employee personnel files

  • Leading restaurant management team in recruitment, selection, hiring, retention, employee relations and corrective action

  • Ensuring a respectful and diverse workplace exists in the restaurant

We offer eligible Employees the following Benefits/Perks:

  • Health Insurance: Medical, Dental, Vision, LTD Life & Disability

  • Tuition Reimbursement Program (General Manager & Assistant Manager only)

  • 401K with Matching

  • Meal Discounts

Job number: 1886292

Category: Restaurant Management

Location: AZ, Scottsdale, 15255 N 64th Street


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

resumetriaasssdfel.jp… Change Resume
Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
General Manager

Service King

Posted Yesterday

VIEW JOBS 8/15/2018 12:00:00 AM 2018-11-13T00:00 The General Manager (GM) is a key leadership position for the store. They are responsible for store financial and operational performance, all store teammates, customers, and store infrastructure. The General Manager is experienced in the industry, understands all elements of the repair process including insurance industry guidelines, and focuses on delivering superior customer service. The General Manager cultivates an environment that ensures growth and developmental opportunities for all teammates. Responsibilities: * Ensures they have the right talent in place and continually looking for upgrade opportunities * Lead the team in production goals by setting team direction to maximize sales and profitability targets * Oversee the financial and administrative duties of their shop location * Models and holds team accountable for outstanding customer service * Educates and trains the teammates of the store and customers about the collision repair process according to the standards established by I-CAR and OE vehicle manufacturer. This includes insurance repair processing, payment procedures, repair and refinish techniques, parts options and approximate repair time * Reinforces the understanding of technical knowledge and tools with their team * Oversees the daily process associated with store management based on the Service King Premier Repair Operating Model (PRO) and company policies, holding themselves and store teammates accountable to complete the tasks identified in the operating model * Measures quality standards by inspecting both in process repairs and pre-delivered repairs * Demonstrates a high level of service with all insurance accounts in order to maintain those business relationships vital to Service King's success * Excels in a competitive environment while maintaining positive morale throughout the store * Ensures safety and compliance regulations are adhered to according to company standards * Coach and develop teammates for future growth in the company * Makes hiring decisions based on a thorough interview process of prospective employees to determine best applicant for position based on skills, knowledge, and abilities required to perform the job Core Competencies: * Collaboration; builds partnerships and works collaboratively with others to meet shared objectives * Ensures Accountability; holds self and others accountable to meet commitments * Cultivates Innovation; creates new and better ways for the organization to be successful * Instills Trust; gaining the confidence and trust of others through honesty, integrity and authenticity * Action Oriented; takes on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm Leadership Competencies: * Drives Vision and Purpose; paints a compelling picture of the vision and strategy that motivates others to actions * Drives Engagement; creates a climate where people are motivated to do their best to help the organization achieve its objectives * Balance Stakeholders; anticipates and balances the needs of multiple stakeholders * Develops Talent; develops people to meet both their career goals and the organization's goals * Business Insights; applies knowledge of business and the marketplace to advance the organization's goals Skills and Experience: * High school diploma or equivalent; Bachelor's degree preferred * 3-5 years of management experience preferred * Command of Service King operating model * Good verbal and written communications. * Knowledge of repair techniques and principles preferred * Possess ability to prepare damage estimates in accordance with insurance company guidelines and accepted industry standards preferred Service King Scottsdale AZ

General Manager

El Pollo Loco Holdings