General Manager - Edison Mall

Washington Prime Group Fort Myers , FL 33912

Posted 2 months ago

Responsibilities (Essential Functions):

  • Serves as the goodwill ambassador for the venue and is the primary advocate of the asset. Is highly regarded as a dynamic presence within their respective catchment by the corporate office, social, charitable, municipal and educational institutions:

  • Possess apparent style and relevance that is congruent with the socioeconomic and sociocultural characteristics of the demographic constituency served by the venue.

  • Is engrained in the community, involved with organizations, local government and external trade groups that provide measurable opportunity to positively impact company objectives.

  • Masterfully combines gravitas with innovation (e.g. commands respect while serving as a change agent).

  • Maintains a proactive stance as it relates to procuring differentiated local and regional tenancy as well as sponsorship opportunities:

  • Regularly and frequently canvasses the market and industry, serving as a de facto venture capitalist regarding the identification of the most interesting merchants, service providers, entertainment venues and food and beverage purveyors within the catchment.

  • In addition to identification of prospective partnerships, has unequivocal knowledge of the Washington Prime Group tool kit and ensures it is fully leveraged (e.g. what we can offer a prospect including common area and outdoor utilization, physical marketing collaboration, event planning, social media, technology support, demographic analysis, etc.)

  • Cultivates existing relationships to include merchants, service providers, business partners, sponsors and all others. Ensures a user-friendly environment that allows each to flourish, via sales and guest traffic.

  • Driver of the business and principal leader of a team that is dedicated to the venue. In effect runs a company / asset that clearly recognizes and respects the significance of its role as a town center:

  • Recruits, develops, motivates and retains a high performing local team.

  • Has detailed understanding of regional developments and proactively communicates such with partners cross-functionally, to include Leasing, Specialty Leasing, Development, Sponsorship and Marketing.

  • The General Manager is not operationally centric, but is responsible for:

  • Tracking and maximizing the financial performance of the asset, to include all income, expenses, capital improvements, budgets, forecasts, sales and traffic generation.

  • Commanding the daily and emergency operating requirements of the venue, as well as formation of long-term strategic plans that ensure the provision of a high quality asset.

  • Heavily leveraging regional and corporately provided support to maximize efficiency of all operations.

  • Performs other duties as assigned.

Skills (Desired Abilities):

  • Strong communication skills: oral, written, presentation, and influencing

  • People leadership skills, coupled with a focus upon team collaboration

  • Demonstrated business acumen

  • Creative and dynamic in attitude and style

  • Adaptable to a rapidly changing environment

  • A strong value system, unquestioned integrity and good listening skills

  • Exercise good judgment skills

  • Ability to think innovatively and implement with a sense of urgency

  • Strong negotiation / sales skillset

  • Problem solver ability to identify problems and bring issues to resolution proactively

  • Excellent time management and ability to prioritize and meet commitments

Qualifications (Education and Experience):

  • Bachelor's degree or equivalent experience

  • Proficient on Microsoft Office (Word, Excel, Access, PowerPoint)

Washington Prime Group offers:

  • Competitive salaries and comprehensive benefits including health, dental, 401k with no vesting schedule, and paid time off

  • On-going learning opportunities within a rewarding work environment

  • Career experiences that can span different WPG departments and functions with opportunities for personal and professional growth

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General Manager - Edison Mall

Washington Prime Group