General Manager

Cyclebar Jacksonville , FL 32202

Posted 1 month ago

CycleBar is seeking a General Manager for our state-of-the-art location in Jacksonville, Florida. Our General Managers are passionate about fitness and delivering a superior experience. They prioritize driving sales and revenue within the studio. General Managers are responsible for meeting studio sales goals, membership renewals and supplementary service goals by pre-planning with strategic new customer outreach, in-club leads (first time riders) and securing member referrals. Under the management of a Franchise Owner and with the support of a CycleBar Experience team, General Managers must exemplify leadership qualities in all areas of the business. General Managers must have the ability to build lasting relationships with prospective and current members in order to build a strong ambassadorship and retain members. The General Manager is rooted in hospitality and upholds our Mission of fueling energetic communal experience.


  • 2+ years of retail/service sales or fitness sales experience.
  • Bachelor's Degree preferred
  • Confident in generating personal sales as well as training staff in sales.
  • Ability to manage and drive 2 revenue streams: memberships and retail.
  • Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email.
  • Ability to excel in a fast changing, diverse environment.
  • Ability to recognize areas of improvement and make changes using good judgment.
  • An affinity and passion for fitness.
  • Solid writing and grammar skills.
  • Highly organized, proficient in data management, ability to prioritize and meet deadlines.
  • Professional, punctual, reliable and neat.
  • Strong attention to detail and accuracy.
  • Trustworthy and able to handle confidential information.
  • Ability to work harmoniously with co-workers, clients and the general public.
  • Proficiency with computers and studio software.

General Manager Responsibilities

  • The General Manager role is a sales-focused position*
    • 80-90% Sales, managing and growing all revenue streams* *
        * * *
      • Community outreach
      • * * *
      • Social media
      • * * *
      • Studio memberships + rider relations
      • * * *
      • Lead generation+ management
      • * * *
      • Studio packages
      • * * *
      • Retail
      • * * *
      • Referral + retention efforts
    • *
  • 10-20% Management and operations*
    • Overseeing and supervising staff
    • Financial Performance
    • *

General Manager Responsibilities cont’d

  • Lead Generation and Management*
    • Drive the studios lead management and sales activities.* *
        * * *
      • Daily outreach goal: 50 calls, 100 texts, 50 emails
      • * * *
      • Daily sales goal: 1 package, 2 memberships
    • Strategically engage in marketing efforts to generate leads for the studio.
    • Conduct pre-planning activities each month, including strategic outreach for securing first time rider/lead flow.
    • Plan and drive referral business through ambassadorship.
    • Follow the LASER process in order to convert leads to members.
    • *
  • Membership and Rider Relations*
    • Build rapport and lasting relationships with all members.
    • Retain existing members and engage with them in a way that generates referrals.
    • Handle all rider concerns with a solutions-focused attitude in a timely manner.
    • *
  • Studio Culture*
    • Embrace hospitality and drive the CycleBar culture within the studio.
    • Actively coach, train and educate the CycleBar team on hospitality standards.
    • *
  • CBX Team*
    • Hire and train new CBX team members.
    • Manage CBX schedule.
    • Supervise CBX team performance and drive results.
    • Work with owner on team accountability.
    • *
  • Financial Performance*
    • Collaborate with studio owner to set monthly, weekly, and daily targets.
    • Conduct pre-planning on a monthly/quarterly basis to ensure financial targets are met.
    • *
  • Operations*
    • Maintain cleanliness and organization in the studio.
    • Ensure all technology is working and submit trouble tickets when necessary.
    • *

Compensation & Benefits:

  • This position offers $35K Base salary + bonuses; based on experience & performance.
  • 401K & flexible spending account
  • Complimentary CycleBar Classes at Studio
icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
General Manager

Checkers Drive-In Restaurants, Inc.

Posted 1 week ago

VIEW JOBS 5/22/2020 12:00:00 AM 2020-08-20T00:00 Job Description PURPOSE OF YOUR WORK At Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and Guests. As a member of the Corporate Field Operations team you will be responsible for executing the restaurant plan, by achieving sales and profits goals and providing excellent Guest and Team service. The General Manager will manage the overall restaurant to ensure we are 1st Choice for our Guests and Employees. HOW YOU MAKE A DIFFERENCE EVERYDAY * Meeting budgeted sales and profits by managing all aspects of the P&L * Continually analyzing the data and developing and executing plans to improve sales and profits and increase restaurant service and efficiency * Determining staffing needs and hiring the right candidates for the right position * Ensuring shifts are properly staffed to guarantee consistent operations and Guest satisfaction * Training Team Members and Managers on operations, policies and procedures and Guest service Identifying and responding to complaints and policy and procedure violations * Providing regular feedback and coaching to employees on their performance * Ensuring the restaurant is a safe, clean and fun environment for our employees and Guests! WHAT'S IN IT FOR YOU? * Operations Excellence: Our team expects and delivers nothing but the best * Training & Development: We bring out the best by ensuring everyone gets well trained * Personal & Career Growth: You can do more, get more, and be more at Checkers & Rally's * Benefits & Rewards: We offer Comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonuses and incentives such as our all expenses paid annual cruise YOU'VE GOT THIS? * High School Diploma or General Education Degree (GED) - Preferred Food Safety Certified * Over 2 years restaurant management experience, preferably in Quick Service Restaurants (QSR) Basic math skills * Microsoft Office and general systems experience * Strong verbal and written communications skills * Ability to work flexible schedule and extended hours High energy to keep up with our fast paced environment * Commitment to our core values of integrity, service, excellence, and courage to be bold & grow Checkers Drive-In Restaurants, Inc. Jacksonville FL

General Manager