Cummins Birmingham , AL 35202
Posted 1 week ago
General Manager
Description
We are looking for a talented General Manager to join our team specializing in General Manager for our Distribution Business Segment in Birmingham, AL.
In this role, you will make an impact in the following ways:
Manages the day-to-day operations at a defined location; responsible for all functions and financial metrics in a group of branches in a specific business segment or small geography.
Manages branches through Branch Managers.
Responsible for all functions and financial metrics for the group of branches.
Develops the Annual Operating Plan with input from Business Development and Branch Managers; manages the business to the Annual Operating Plan; monitors all appropriate business metrics including Branch balanced scorecards, profit and loss metrics, and asset metrics.
Manages market analysis for span of responsibilities.
Ensures business growth by managing annual marketing and sales plan; develops and maintains business relationships with customers, and develops new business partners and alliances for the business segment or small geography.
Develops a deep understanding of Cummins' business in the region, globally, and across all business units.
Manages customer satisfaction for the Branches as measured by Net Promoter Score and Lens of the Customer programs; encourages a culture of customer service; recruits, develops, motivates, and retains high quality customer service employees.
Manages customer service through Branch operations.
Manages warranty submission and rejection; develops an understanding of repetitive warranty issues and provides feedback to the organization to ensure product and service improvement; monitors Repair Event Cycle Time and implements improvements within the branches.
Manages compliance with health, safety, and environmental standards and compliance; oversees health, safety, and environmental audits.
Encourages a culture of corporate responsibility for the benefit of employees and the communities in which Cummins operates.
Manages, develops, and motivates employees; completes, agrees to and monitors work plans and Individual Development Plans for Branch Managers
Qualifications
To be successful in this role you will need the following:
Education, Licenses, Certifications
College, university, or equivalent degree in required Business Administration, Engineering, or related subject required.
Six Sigma Green Belt certification or Sponsor certification required.
Experience
Significant relevant experience required, including managerial and budgetary experience.
Significant relevant experience required, including managerial and budgetary experience.
Significant Safety (HSE) knowledge required.
Knowledge in sales and Customer Service support.
Experience in Service or Parts Operations at the branch level is preferred.
Ability to work in BMS, Ariba, Guidanz, QSOL and other ERP applications.
This position is resident in Birmingham, AL.
This position will support the Birmingham, AL market and neighboring cities.
Compensation and Benefits
Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.
Cummins and E-verify
At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.
Job GENERAL MANAGEMENT
Primary Location United States-Alabama-Birmingham-US, AL, Birmingham, Cummins Mid-South
Job Type Experienced
Recruitment Job Type Exempt
Job Posting Mar 22, 2024, 4:24:25 PM
Unposting Date Ongoing
Organization Distribution Business
Role Category Onsite
Relocation Package Eligible
Req ID: 23000BR0
Cummins