The General Manager is responsible for overall Planning, Organizing, leading, and controlling (P-O-L-C) functions of the facility. In addition, the General Manager will manage all aspects of the P-O-L-C framework with the goal of leading the facility and staff to meet budget, revenue, and customer satisfaction standards. Through a thorough understanding of Copart policies and practices, the General Manager will create a customer first environment for internal and external customers by offering unique and innovative solutions that meet customer needs while maintaining company standards for policy, quality, and service.
P&L responsibility- review both revenue and costs on a monthly basis for accuracy and opportunities.
Build relationships with members and sellers to manage customer satisfaction.
Hire, train and develop staff to meet company guidelines.
Manage day-to-day operations of the facility including staff management, customer and employee issues as needed.
Track and meet company metrics.
Responsible for the overall planning organizing leading and controlling functions of the facility.
Audit facility to confirm compliance with internal procedures as well as accordance with county, state, EPA and OSHA regulations.
Provide direction to team regarding duties and goals
Minimum of three years' experience as a manager in a logistics, distribution or operations environment.
Proven track record of seamless operational functionality and achievement of corporate goals.
Ability to solve complex problems and issues.
Strong analytical skills to interpret and forecast financial budgets.
Develop and implement plans for continuous process improvement.
Strong leadership experience and skills.
Excellent interpersonal skills.
Excellent written and verbal communication skills.
Great customer relations skills and experience.
Four year college degree preferred.
Proficient in all areas of Microsoft office.
Experience managing a staff of five or more people.
Bilingual skill a plus.
Valid driver's license.