General Manager

Job Description Job Description PROGRAM & POSITION SUMMARY Under the direction of the Associate Deputy Director of Social Enterprise Programs for Catholic Charities, plans, directs, managers and oversees the activities and operations of CYO Transportation. This includes student transportation and the maintenance and repair of the department’s vehicles.

Actively oversees the staffing and personnel aspects of the department, the driver training, the routing and scheduling of routes and the booking and assignment of field trips. Plans, develops and oversees the department’s budget. ESSENTIAL DUTIES & RESPONSIBILITIES This is an executive level position with full operational responsibility for CYO Transportation.

Responsible for planning, evaluating and initiating programs to meet current and future Agency needs. This position ensures the efficiency and cost effectiveness of CYO Transportation and its compliance to federal and state laws and regulations governing school transportation and all other aspects of this operation. Administers CYO Transportation services and activities to include student transportation, maintenance and repair of vehicles and emergency and accident response.

Managers the development and implementation of CYO Transportation goals, objectives, policies and priorities for each area of CYO Transportation. Determines appropriate staffing levels. Manages all staff with the support of the Operations Manager.

Monitors and evaluates the efficiency and effectiveness of service delivery, monitors employee workloads, administrative support systems, internal reporting relationships, and identifies opportunities for improvement. Represents Catholic Charities and CYO Transportation to other Agency departments and outside agencies. Negotiates and resolves sensitive, significant and controversial issues.

Selects, trains, motivates and evaluates CYO Transportation staff, works with employees to correct deficiencies, implement discipline and termination where necessary. Plans, directs and coordinates though department staff, CYO Transportation’s work. Assigns projects, reviews and evaluates work performed.

Develops, manages and participates in the administration of the CYO Transportation budget ensuring that CYO Transportation has adequate revenues to meet expenses of employee salary, health and welfare benefits, capital equipment, office equipment and supplies and any other need to ensure the safe and legal operation of CYO Transportation. Provides reports to the Associate Deputy Director of Social Enterprise Programs and the Board of Catholic Charities on the operations of CYO Transportation at their request. Participates in Catholic Charities administrative level meetings as requested.

Responds to and resolves difficult and sensitive parent and citizen complaints and inquiries and confers with school authorities relative student bus rider discipline when necessary. Supervise the bus driver training program and ensures it meets all state laws and regulations. Supervises the operation of the bus and automotive repair shop.

Ensure that legally required bus maintenance occurs and further ensures that all buses are safe for student transportation. Develops procedures relative to the acquisition of parts, fluids and tires necessary for vehicle maintenance. Ensures the appropriate disposal of hazardous materials and used tires.

Supervises the routing and scheduling of regular routes and field trips. Perform any related duties and responsibilities as requires. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience : A minimum of 5 years of increasingly responsible management positions in pupil transportation. The possession of a bachelor’s degree in any related business or management course work Desirable if the individual is a State Certified School Bus Driver Instructor Knowledge, Skills & Abilities : This position requires in-depth knowledge of pupil transportation laws and regulations. It is beneficial if the incumbent has been a California school bus driver, school bus driver instructor and has actively worked in a variety of positions in school transportation.

Knowledge and ability relative to budget development and monitoring and implementation of a budget. Knowledge and ability to implement current human resource trends and requirements relative to interviewing, hiring, on-boarding, evaluation, mentoring, promoting, disciplining and dismissal of employees. Knowledge and ability to oversee and manage school bus routing and scheduling.

Knowledge and ability to use a variety of software and hardware to perform the department’s duites. Knowledge and ability to oversee and manage a vehicle maintenance program. Knowledge and ability to oversee and manage school bus driver training programs.

Knowledge and ability to interact appropriately with employees, Catholic Charities administrative staff and departments and a variety of local organizations including the California Highway Patrol. Possession of a California Commercial Class A or B license with a passengers endorsement and the necessary medical examiner’s certificate. Desirable if the incumbent is a State certified school bus driver instructor.

Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations. Prerequisites Required Prior to the First Day of Employment: Fingerprints: Required TB Screening - Negative Tuberculosis Test:

N/A First Aid Certificate: N/A Council on Accreditation (COA) roles N/A PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Frequent bending, standing, stooping, kneeling, reaching, twisting, and walking. Occasional lifting, pushing, and pulling. Occasional repetitive motions:

Making substantial movements (motions) of the wrists, hands, and/or fingers. Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and extensive reading. Driving is required for this position. If driving a car is required for the position, incumbent must have a valid California driver's license and be able to provide proof of DMV record and personal insurance (if required.) WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position is primarily in an office, however, the incumbent must also manage a vehicle maintenance shop. The office area features sounds and odors relative to office machines, telephones and a two-way radio system.

In the shop environment, there are loud noises and heavy equipment. In the shop environment, there are a myriad of solvents, chemicals, lubricants and other hazardous chemicals. In the shop environment, here is the potential for strong odors relative to the vehicle maintenance environment.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

In accordance with the requirements of title II of the Americans with Disabilities Act of 1990 ("ADA"), Catholic Charities SF does not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities. Furthermore, Catholic Charities SF does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under title I of the ADA CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Company Description Catholic Charities SF, the not-for-profit service arm of the Archdiocese of San Francisco, is one of the Bay Area's largest human services organizations.

Catholic Charities SF provides programs and services for 70,000 people in need within the three-county regions of San Francisco, Marin, and San Mateo Counties.

Catholic Charities SF's programs include a full spectrum of services for families and youth, single parents, aging adults, persons living with HIV, refugees, and immigrants, homeless and those at risk of being homeless, individuals with physical disabilities, and incarcerated adults and youth. In conjunction with Mercy/Charities Housing Inc., Catholic Charities SF is also a recognized leader in a not-for-profit housing development. Company Description Catholic Charities SF, the not-for-profit service arm of the Archdiocese of San Francisco, is one of the Bay Area's largest human services organizations.

Catholic Charities SF provides programs and services for 70,000 people in need within the three-county regions of San Francisco, Marin, and San Mateo Counties.

Catholic Charities SF's programs include a full spectrum of services for families and youth, single parents, aging adults, persons living with HIV, refugees, and immigrants, homeless and those at risk of being homeless, individuals with physical disabilities, and incarcerated adults and youth. In conjunction with Mercy/Charities Housing Inc., Catholic Charities SF is also a recognized leader in a not-for-profit housing development.