General Manager

Bowlero Corp Burke , VA 22009

Posted 5 days ago

Overview

Imagine your ideal job. Now add bowling, arcade games, amazing parties, and the kind of food most people dream about at their desks. Our General Managers help bring this vision to life every day for guests of their centers-and have a great time doing so. The General Manager role is an active one where you're on your feet, coordinating multiple team members, and problem-solving in real time.

Our General Managers oversee all aspects of how their centers operate, from entertainment to food & beverage to the property and its equipment as a whole. Through it all, our General Managers work hard to cultivate an exceptional team environment so that all staff members can perform at a consistently high level. Make no mistake: this is definitely NOT your typical desk job (spoiler alert: it's way better).

ESSENTIAL DUTIES: Get a glimpse of all you'll experience as a General Manager

GENERATE & MONITOR CENTER REVENUE

  • Help develop financial operational plans/budgets and monitor their performance to achieve your center's financial goals. Review and control labor costs and other expenses.

BE AN OPERATIONAL PRO

  • Floor management is the name of the game; manage the day-to-day operations of your center, scheduling, planning, and organizing and communicating effectively with your team.

TRAIN YOUR TEAM

  • Supervise and direct regular training for all staff members and ensure their proficiency in guest service, food & beverage operations, loss prevention, and our company operating standards; supervise direct reports which may include: Assistant General Managers, Facility Managers, Kitchen Managers, and Event Managers.

REVIEW CENTER PERFORMANCE

  • Manage multiple departments efficiently and conduct regular meetings with your management team to review performance and offer direction; review profit & loss statements weekly/monthly and adjust your action plan accordingly

RALLY THE TROOPS

  • Help keep morale high for your team and address any center-level HR or loss prevention issues as they arise

MAKE GUESTS PRIORTY #1

  • Achieve and maintain overall guest service goals; ensure that customer complaints are resolved appropriately and that our guests are completely satisfied

REMAIN FLEXIBLE

  • An ability to work varying shifts, from weekends to holidays, in addition to extended workdays as needed by your center

WHO YOU ARE

As one of our General Managers, you're a customer service pro who knows what it's like to work in a fast-paced environment and who thrives amid that energy. You're highly attuned to the guest experience, accountable for your performance (and that of the teams you'll manage), and are a strong team player across the board. You're also an extraordinary problem-solver and trouble-shooter, and have at least a few years of management experience under your belt.

DESIRED SKILLS: Check out the desired skills below and see if you have what it takes to join our world-class team

  • 5+ Years of Management Experience

  • Bachelor's Degree

  • Basic business math, accounting skills, and strong analytical/decision-making skills

  • Strong Team Player

  • Exceptional "People Developer"

  • Customer Service Pro

  • Knowledge of POS register systems

  • Solid Communication Skills

Pay range: $70,000 - $75,000 + Bonus!

Benefits:

  • Medical Dental, Vision & Life Insurance

  • 401k Program

  • Employee Stock Program

  • Referral Program

  • 2 weeks Paid Time Off (PTO) each year

  • 4 Paid Holidays each year

  • Comprehensive Paid Training

  • Career Advancement Opportunities

THE BOWLERO CORP TEAM

Bowlero. Bowlmor Lanes. AMF. Our family of brands features the best in bowling entertainment and events at 300 striking locations nationwide. And now, with the PBA (Professional Bowlers Association), we're bringing bowling to the world. We're committed to diversity, dedicated to our guests, and devoted to making the work-life experience a joy for one another. Because when work is this much fun, it doesn't feel like work at all. Join our team of over 8,000 associates, and discover what it means to live the #BowledLife.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Assistant General Manager Verizon Retailer/Victra (VaBurke)

A Wireless

Posted 2 weeks ago

VIEW JOBS 1/11/2023 12:00:00 AM 2023-04-11T00:00 <p>Assistant General Manager Verizon Retailer/Victra (VA-Burke)Full-time</p><p>Victra is the largest authorized retailer of Verizon in the United States. Our Assistant Store Managers guide, coach, and motivate sales teams and partner with the General Manager to operate the store. <br><br> You will ensure we are delivering on our promise to serve every guest, every time in our highest volume stores. Assistant Managers are our next Store Managers and you'll receive on-the-job training to be prepared for career advancements. Align with our values? <br><br> Want to learn more about our culture? Explore this tremendous opportunity to join our winning team!</p><p>A Day in the Life:</p><p>On a typical day, you will take care of your guests and confirm that your coworkers have what they need. You will lead by example on the sales floor. <br><br> Your interactions with customers will show your coworkers how it's done. You will coach them one on one and motivate them to reach the next level of performance. You will also be responsible for some daily operational tasks and will lead your team when the General Manager is away.</p><p>Safety Precautions:</p><p>We have developed a Safety Pledge focused on keeping our guests and essential workers safe:</p><p>Both employees and guests receive face coverings We limit the number of guests in the store to reinforce social distancing Sanitize touch points prior to each use Learn more on our Covid-19 Page</p><p>Assistant Store Manager Responsibilities:</p><p>Achieve personal sales goals as set by Store Manager and monthly commission plan Represent the store in a positive manner while providing excellent customer service Serve as mentor and model for sales consultants in behavior and sales performance Learn all Victra/Verizon products and promotions Assist managers in driving specific goals and reaching storewide goals Prepare sales contracts and accept and process payments from customers Advise customers and promote sales by showing the features and benefits of Victra/Verizon services Maintain sales records for inventory control Take special care of store presentation and maintain store cleanliness Learn and assist store manager with all operational duties for store management Maintain loss prevention and inventory control standards and enforce all Victra policies and procedures Other duties as assigned</p><p>Job Requirements:</p><p>Talking to others in a customer-facing role is nothing new to you. We are looking for an Assistant Store Manager to bring:</p><p>High School Diploma, Associates Degree preferred Background in customer service within the retail, restaurant, or wireless industry preferred 1-2 years of experience in a Customer Service or leadership role</p><p>Physical Requirements</p><p>Ability to lift up to 10 pounds</p><p>Training Requirements</p><p>All Assistant Store Managers are required to attend and successfully complete a 4-day New Hire University (NHU) training program within 2 weeks of their official start date. This class may include overnight travel at the company's expense All Assistant Managers are required to attend and successfully complete a 3-day Store Manager University (SMU) training program within 30 days of completing NHU. This class may include overnight travel at the company's expense Various online and computer-based training will be required throughout employment with Victra</p><p>Additional Information</p><p>This position is full-time and non-exempt</p><p>Equal Employment Opportunity</p><p>We are proud to be an Equal Employment Opportunity Employer - and we celebrate our employees' differences. We do not discriminate on the basis of race, color, age, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender (including gender identity, gender expression, and transgender), marital status, sexual orientation, sex stereotype, national origin, ancestry, citizenship, military or veteran status, physical or mental disability, and genetic information. Different makes us better.</p><p>This job description is not intended to be a comprehensive list of all duties, responsibilities, and skills required of the position and the duties, responsibilities and skills required may change without notice.</p><p>VA-Burke</p><br> A Wireless Burke VA

General Manager

Bowlero Corp