General Manager

Americold Logistics Moses Lake , WA 98837

Posted 3 months ago


Americold provides temperature-controlled warehousing and transportation to food producers, restaurants, schools and retail outlets such as grocery stores. We're proud to provide an essential link in the food and beverage industry supply chain, and to play our part in ensuring families across the US and overseas can sit down together to eat.

Based in Atlanta, Georgia, Americold owns and operates 155+ temperature-controlled warehouses in the United States, Australia, New Zealand, China, Argentina, and Canada. In North America we have over 11,000 associates and offer a wide variety of employment opportunities - from warehouse forklift operators and supervisors to accounting, customer support, engineering, transportation, and technology solutions positions.


The purpose of this position is to manage all warehouse functions, including operations, transportation, personnel and customer service, as directed by Director of Operations.

Essential Functions:

  • Develop annual facility budget and ensure group adherence to budget

  • Direct and assign work; set performance objectives and monitor performance of all warehouse departments

  • Manage all warehouse activities, costs, operations and forecasts; Monitor progress towards goals

  • Provide a safe work environment through personal actions. Identify any safety concerns, as well as cost saving opportunities

  • Carry out management responsibilities in accordance with the organization's policies and applicable laws, including interviewing, hiring, and training employees; scheduling, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; conducting staff meetings; addressing complaints and resolving problems

  • Ensure compliance with all company policies, as well as all Federal, State and Local OSHA regulations

  • Represent the Company to all warehouse customers. Secure additional business and maintain positive relationships with customers

  • Ensure that warehouse concerns are heard at corporate level; Communicates stated Company goals, objectives and direction to warehouse staff

  • Negotiate labor contracts with union representatives; Responsible for desired change in contracts

  • Monitor progress towards operational goals and provide reporting of same

  • Affect prevention or reduction of property, liability or personnel loss exposure for the Company

  • Ensure that care, custody and control procedures are in place; Monitor operational performance

  • Utilize Continuous Improvement Processes (CIP) related to planning daily facility requirements; complete CIP monthly reports

  • Promote an open door policy and team environment

  • Support the Company Performance Management Program (PMP)

  • Develop/maintain plans for disaster prevention and recovery

  • Other duties as requested


Knowledge, Skills and Abilities Required:

  • Skilled in planning, staffing, budgeting, and organizing

  • Ability to develop effective relationships, provide leadership, and integrate diverse functions and individuals toward profitability objectives

  • Experienced with AS/400 and Microsoft Office, including Word and Excel

  • Familiar with WMS and RF

  • Excellent written and verbal communication skills

  • Ability to interpret safety rules, operating and maintenance instructions, and procedures manuals

  • Ability to solve complex problems

  • Must have strong relationship building skills be able to provide and model leadership behaviors including the ability to defuse conflict

  • Willingness to develop a mentoring relationship in order to contribute experience, skills, and wisdom to subordinate employees for their development

  • Ability to interpret HR regulations, safety rules, operating and maintenance instructions, and procedures manuals

  • Must have very strong customer service orientation with high sense of urgency in meeting objectives and deadlines

Educational Requirements:

  • Bachelors Degree in Business, Logistics or Management plus 5-8 years in warehousing and/or logistics management; or equivalent combination of education and experience

Physical Requirements:

  • Requires the ability to sit for long periods of time, with frequent interruptions

  • Requires manual dexterity with normal hand and finger movements for typical office work

  • Occasionally lifts, carries, positions, or moves objects weighing up to 50 pounds

  • Working environment is usually in a frozen food and office setting, with occasional need to leave the premises

Americold is an Equal Opportunity/Affirmative Action Employer EOE/AA M/F/D/V DFW


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General Manager

Americold Logistics