General Manager - Element 47

Company Description

Owned and operated by Aspen Hospitality, The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel and offers luxury services and unparalleled access to America's most famous mountain town. A Relais & Châteaux resort, the Nell is frequently recognized for its award-winning wine and culinary programs and dedicated service. The property boasts a variety of amenities, including two restaurants, three bars, a wine cellar and a speakeasy. The Little Nell is also home to the new The Nell Spa. During ski season, Nell guests have access to a slopeside ski concierge and numerous winter adventures. In summer months, guests enjoy lush gardens along with off-road adventures, stargazing, fly fishing and mountaintop yoga; plus, a pool, hot tub, and a newly renovated spa and health club. The Little Nell has been acknowledged with numerous awards including being named a Forbes Five-Star hotel since 1995, a AAA Five-Diamond hotel since 1991, a Wine Spectator Grand Award winner since 1997, recognition as one of America's 100 Best Wine Restaurants from Wine Enthusiast and frequently nominated for its Outstanding Wine Program by the James Beard Foundation. The Nell will debut its first hotel outside of Aspen at Rockefeller Center in New York City in 2026. For more information, visit www.thelittlenell.com or follow @thelittlenell on Instagram, Twitter and Facebook.

Job Description

Summary

The General Manager is responsible for Element 47 restaurant and bar, maintaining financial profitability, high service level, excellent guest response, and upkeep of the operation. Additional responsibilities include setting up floor, hands-on management during service, payroll and administrative duties, and on-going training.

The budgeted salary range for this position is $80,000-$100,000. Actual pay will be dependent on budget and experience, all of our salaried roles are eligible for bonus.

Job Posting Deadline

Applications for this position will be accepted until May 15, 2024.

Essential Job Functions

• Represent Element 47 at Department head and F&B meetings

• Responsible for growth and mentoring of all team members

• Communicate with Executive Chef concerning quality, presentation, timing and guest comments

• Hold monthly meetings with staff to communicate information and improve on service

• Ensures staffs appearance and conduct are impeccable

• Ensure on going service, food, wine and spirit training occurs and tests are administered

• Develop and discipline staff

• Follow up on guest issues

• Enforce restaurant standards, procedures and policies

• Provides support and oversight to lunch and dinner based on volume levels

• Assist in maintenance and cleanliness of restaurant, bar and service areas

• Anticipate and oversee China, Glass, Linen and Silver inventory and needs to ensure staff has sufficient supplies

• Create and manage PO's for all supplies needed

• Maintain high level of guest satisfaction, makes immediate corrective action when guests' needs are not met

• Assist in planning and executing special holidays and functions

• Help redefine and recreate breakfast and lunch buffets

• Ensure OpenTable is constantly updated to maximize covers

• Assist in the budgeting process

• Constantly monitor labor based on volume and use the flash to monitor daily progress

• Establish and monitor sales contest between service staff on a regular basis

• Supervise the care of equipment, minimizing waste, breakage and misuse

• Look for ways to drive covers during all meal periods and increase beverage sales at lunch

Qualifications

• College preferred or hotel/restaurant training

• Three years of experience in fine dining establishment

• Two years management experience preferred

• Five years Food & Beverage experience preferred

• Minimum of 6 years combination education/experience

• Professional appearance

• Extensive cocktail and wine knowledge

• Knowledge of food and cooking methods

• Ability to work well with people

• Strong organization and supervisory skills

Additional Information

Supervision Given and Received

Given: Exercises general supervision over Element 47 staff. Assigns a variety of routine tasks, sets general expectations of results expected within company's policies and procedures. Responsibilities include but are not limited to, interviewing, hiring, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Received: Works under general supervision of the Assistant Director of Food & Beverage. Receives continuing or individual assignments according to supervisor's directions and may perform routine tasks. Expectations of the quality, quantity and deadlines are clearly set. Instructions, advice and assistance available as needed. Work is reviewed on demand or during scheduled check-ins.

Work Environment and Physical Demands

• Ability to be on your feet, kneel and bend for extended periods of time

• Regularly work in adverse conditions and requiring the use of protective apparel/equipment to prevent exposure to the elements as well as an office environment and may be required to walk on slippery and uneven surfaces

• Must be able to lift, push or pull occasionally up to 50 lbs. individually or with assistance

Job Benefits

This position is categorized as a regular full-time position eligible for the following benefits:

Enrollment dates differ across the various programs.

• Health, Dental and Vision Insurance Programs

• Flexible Spending Account Programs

• Life Insurance Programs

• Paid Time Off Programs

• Paid Leave Programs

• 401(k) Savings Plan

• Employee Ski Pass and Dependent Ski Passes

• Other company perks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen Skiing Company, you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen Skiing Company / ASPENX / The Little Nell / Limelight Hotel is an equal opportunity employer.

For an overview of Aspen Skiing Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

As of March 11th 2022, Aspen Skiing Company, ASPENX, The Little Nell, and The Limelight Hotels will no longer require all active employees to be fully vaccinated in the workplace. Read more about our policies as it relates to employee safety here