General Clerk III

About the Role:

As a General Clerk III, you will assume a critical role within our operations team, providing advanced support across various departments. Building upon the responsibilities of the General Clerk II role, you will undertake complex clerical tasks and demonstrate a high level of proficiency in administrative functions, contributing to the efficient operation of our business processes.

Essential Job Responsibilities:

• Perform advanced clerical duties, management, ensuring accuracy and compliance with established procedures.
• Inspect all incoming and outgoing mail using designated tools, such as X-ray scanners, metal detectors, or other screening equipment.
• Visually inspect mail for any irregularities, damages, or signs of tampering.
• Ensure that all mail is cleared and processed in a timely and safe manner.
• Process and manage a variety of documents and paperwork, reports, with meticulous attention to detail.
• Coordinate and schedule meetings and arranging logistics to facilitate seamless execution.
• Serve as a point of contact for internal stakeholders, responding to inquiries, resolving issues, and providing assistance with professionalism and courtesy.
• Assist in the implementation of office policies, procedures, and workflows to optimize efficiency and productivity.
• Supervise and provide guidance to clerical staff, delegating tasks, monitoring performance, and fostering a collaborative and supportive work environment.
• Conduct research and gather information to support decision-making processes, compiling data, preparing reports, and presenting findings to management as required.
• Maintain confidentiality and security of sensitive information and company assets, adhering to data protection regulations and confidentiality protocols.

Qualifications:

• High school diploma or equivalent qualification required; additional education or certification in administrative studies or related field is preferred.
• Significant experience, preferably three or more years, in a clerical or administrative support role, preferably as a General Clerk II or equivalent, with a demonstrated track record of progressively increasing responsibilities.
• Advanced proficiency in Microsoft Office suite (Word, Excel, Outlook) and other relevant software applications, with the ability to learn new systems quickly.
• Exceptional organizational skills with the ability to prioritize tasks, manage competing deadlines, and handle multiple projects simultaneously.
• Strong analytical skills with the ability to gather, analyze, and interpret data to support decision-making and problem-solving.
• Excellent communication skills, both written and verbal, with the ability to interact effectively with individuals at all levels of the organization.
• Leadership capabilities with the ability to supervise and mentor clerical staff, providing guidance, support, and constructive feedback.
• Adaptability and flexibility to respond to changing priorities and deadlines in a fast-paced environment, with a proactive and solutions-oriented approach.
• Reliability and professionalism in all interactions, with a commitment to maintaining confidentiality and upholding ethical standards.
• Familiarity with office equipment and technology, including printers, scanners, photocopiers, and fax machines, as well as proficiency in internet research and database management.

 "The pay range for this position starts at $21.86; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered."