Houston Independent School District Houston , TX 77020
Posted 7 days ago
Location: Twain Elementary School
Department:Twain ES
Area:Central
Contract Months:12
Salary Range: $33,342.40 - $52,104.00
Academic Year: 24-25
JOB SUMMARY
Under minimal supervision, performs specialized support tasks requiring advanced knowledge of department and district policies and procedures and of automated systems. Position requires ability to exercise individual judgment with little oversight while completing tasks.
MAJOR DUTIES & RESPONSIBILITIES
MAJOR DUTIES & RESPONSIBILITIES CONTINUED
Performs other job-related duties as assigned.
EDUCATION
High School Diploma or GED
WORK EXPERIENCE
3 to 5 years
SKILL AND/OR REQUIRED LICENSING/CERTIFICATION
LEADERSHIP RESPONSIBILITIES
No supervisory or direct people management responsibilities. May provide occasional work guidance, technical advice and training to staff.
WORK COMPLEXITY/INDEPENDENT JUDGMENT
Work and tasks are often straightforward, routine, structured and guided by established policies and procedures. Little, if any, independent judgment is required, outside of making basic choices in the selection and application of established methods. The job receives frequent, ongoing supervision.
BUDGET AUTHORITY
No budget development activity is required.
PROBLEM SOLVING
Decisions are made on routine matters affecting few individuals and usually within the confines of the job's own department. Specific job activities and results are typically reviewed closely. There are limited requirements for developing new ideas or changes in methods, procedures or services.
IMPACT OF DECISIONS
Follows rules and procedures. Decisions can have minimal or no impact to HISD. Errors can be readily detected, usually by the employee, and, if made, would result in minor expense for correction.
COMMUNICATION/INTERACTIONS
Information sharing - gives and receives information such as options, technical direction, instructions and reporting results. Interactions are mostly with customers, own supervisor and coworkers in own and other departments.
CUSTOMER RELATIONSHIPS
Follows through with customer inquiries, requests and complaints. Forwards difficult and non-routine inquiries or requests to appropriate level for resolution.
WORKING/ENVIRONMENTAL CONDITIONS
Houston Independent School District is an equal opportunity employer.
Houston Independent School District