General Clerk

Description

Performs cashier duties in collecting payments for various city and state taxes, fees, permits and licenses.

Examples of Duties

• Provides excellent customer service to both external and internal customers.

• Receives/processes payments, over the counter or by mail, for all city taxes, fees, permits and other city-related accounts.

• Receives/processes DMV Select payments.

• Assists in processing batch payments for business licenses and excise taxes, including lodging, meals, and utility.

• Assists in processing Official Payments and tax payments made at SunTrust.

• Attends semi-annual Rabies Clinic to process/handle animal license payments and assists in billing for animal licenses as needed.

• Organizes and maintains various files including miscellaneous cash receipts, ride savers, cemetery plot payments, and other accounts receivable payments.

• Distributes payroll checks.

• Receipts incoming mail and distributes mail without payments in absence of Deputy I.

• Assists co-workers in researching accounts to provide information to department employees or taxpayers as needed.

• Performs other duties as assigned.

Typical Qualifications

Minimum Education and Experience:

• High school diploma or GED and at least 6 months bookkeeping/accounting clerical experience.

Licenses and/or Certifications:

• None

Knowledge:

• General knowledge of accounting terminology, methods and procedures

• General knowledge of automated cash receipting methods and procedures

• Good working knowledge of Microsoft applications (Excel, Word)

Skills:

• Basic math and analytical skills

• Attention to detail, customer service skills and computer skills

Abilities:

• Ability to perform tasks with minimal supervision

• Ability to enter and compute data with speed and accuracy

Supplemental Information

Work Environment:

• Work is primarily performed in an indoor, climate-controlled, pleasant environment, but is exposed to temperamental changes (warehouses, covered loading docks, garages, etc.), extreme noise and/or irate customers.

Essential Physical Activities:

• Crouching, stooping, walking, lifting, grasping, hearing, seeing up close, kneeling, reaching, talking, standing, finger movement

• Typical weight handled: up to 25 lbs