General Clerk

Description

Performs cashier duties in collecting payments for various city and state taxes, fees, permits and licenses.

Examples of Duties

• Provides excellent customer service to both external and internal customers.
• Receives/processes payments, over the counter or by mail, for all city taxes, fees, permits and other city-related accounts in our legacy system of Tyler Cashiering.
• Receives/processes payments, over the counter or by mail, for state income taxes, permits, business licenses and other city-related accounts in the new software system of MUNIS.
• Processes DMV Select transactions including receiving payments and distribution of vehicle plates and decals.
• Assists in processing batch payments and maintaining files for business and professional (BPOL) and ABC licenses.
• Assists in processing batch payments for excise taxes, including lodging, meals, and utility.
• Attends semi-annual Rabies Clinic to process/handle animal license payments
• Assists in billing for animal licenses as needed.
• Organizes and maintains various files including miscellaneous cash receipts, ride savers, cemetery plot payments, and other accounts receivable payments.
• Sets up payment plans for cemetery plots as needed.
• Assists in preparing, checking, and assembling tax bills prior to mailing.
• Acts as backup for sorting employee payroll checks.
• Distributes payroll checks as well as weekly departmental accounts payable checks.
• Receipts incoming mail and distributes mail without payments in absence of Deputy I.
• Collects payments to be mailed for sewer bills.
• Assists co-workers in researching accounts to provide information to department employees or taxpayers as needed.
• Performs other duties as assigned.

Typical Qualifications

Minimum Education and Experience:

• High school diploma or GED and at least 6 months bookkeeping/accounting clerical experience.
• At least 12 months of continuous cashiering experience preferred

Licenses and/or Certifications:

• None

Knowledge:

• General knowledge of accounting terminology, methods and procedures
• General knowledge of automated cash receipting methods and procedures
• Good working knowledge of Microsoft applications (Excel, Word)

Skills:

• Basic math and analytical skills
• Attention to detail, customer service skills and computer skills

Abilities:

• Ability to perform tasks with minimal supervision
• Ability to enter and compute data with speed and accuracy

Supplemental Information

Work Environment:

• Work is primarily performed in an indoor, climate-controlled, pleasant environment, but is exposed to temperamental changes (warehouses, covered loading docks, garages, etc.), extreme noise and/or irate customers.

Essential Physical Activities:

• Crouching, stooping, walking, lifting, grasping, hearing, seeing up close, kneeling, reaching, talking, standing, finger movement.
• Typical weight handled: up to 25lbs