max bill rate 34
max mark up 1.48
Work shift (days/times) 8:30am-5pm M-F and ability to work extended hours & weekends during peak times of the year
Work Location - 8200 West Tower Avenue, Milwaukee Wisconsin
Required skill set Bachelor s degree OR Associates degree and 5 years related experience OR high school diploma & 15 years related experience
Plan and pro-actively manage the entire process of fulfilling a customer contract from Order Entry to Collection to ensure that customer requirements are met.
Establish and maintain communication with the appropriate individuals throughout the process (OTR Regional Mgr, Install Specialist, OTR Logistics, Installation coordinator, application coordinator, Finance, 6 Sigma
Order Entry and backlog quality.
Implement changes as required for each project followed.
Optimize Sales transfers.
Ensure orders validation, compliance and approvals before Order Entry.
Confirms customer requested date and Plan, Own and update timely key dates using local operating mechanisms and reports.
Daily follow up of customer credit documentation.
Give shipping and billing instructions in accordance with contracts terms and conditions.
Follow shipment, installation, application via reports.
Follow up on collections issues due to OTR.
Provide root cause on defect analysis.
Strong verbal and written communication skills
Ability to work in a fast-paced environment
Need to be able to prioritize work and multi-task
Proactively follow up on open issues
Basic accounting skills
Previous GE Healthcare experience
Current or previous experience in a project management, customer relations or order management role
Previous experience supporting Sales or Service teams
Proven ability to build relationships with remote colleagues
Demonstrated aptitude and success in fostering solid, value-based relationships with internal and external customers
Infobahn Softworld Inc