Geek Squad Support Agent

Best Buy Ontario , CA 91761

Posted 2 weeks ago

Geek Squad Support Agent

BrandGeek Squad

Our Support Agent performs general warehouse work and is responsible for the following objectives: Receiving, routing and shipping consumer electronic products and parts while maintaining a clean and organized work area.

Key Responsibilities

  • Load, unload and process product and parts for both inbound and outbound trucks

  • Pull product, match products to parts and deliver to Tech Team

  • Verify accurate paperwork and ensure all product information is captured. File paperwork as appropriate

  • Clean Tech area, route / bin product to appropriate area: shipping lanes, junkout storage, WIP bin locations, return to vendor (RTV) area

  • Pick up core and cancelled parts from Tech area and process according to Standard Operating Procedure (SOP)

  • Maintain a clean well organized parts room, warehouse and work area

  • Update company systems when sorting, routing, receiving and/or shipping products/parts

  • Monitor, research and resolve the return of defective and unneeded parts to the part vendors

  • Maintain parts related queues in Services system (STAR)

Basic Qualifications:

  • Able to stand/sit for long periods of time

  • Able to work in a fast pace environment

  • Able to carry/lift/push/pull weight up to 75 lbs. with or without accommodation

  • Able to work in a non-climate controlled environment

  • Able to operate pallet jack, two wheeler and hand operated moving equipment

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