Gear Up Success Coach - 3430

Division Academic Affairs Department Center for Student Success Working Title Gear Up Success Coach - 3430 Vacancy Type Exempt Professional Staff (EPS) Min T/E Requirements

Master's Degree preferred or a Bachelor's Degree and two years of experience working with high school and/or college age students • Knowledge of college services including financial aid and degree completion activities is a must.

• Candidate must demonstrate ability to exercise independent judgment and also show strong organizational, communication and leadership skills.

• Successful candidate must be willing to use cell phone for work-related activities and be willing to travel.

FTE 1 Recruitment Range Commensurate with Education and Experience Anticipated Hiring Range Commensurate with Education and Experience Position # 3430 FLSA Status Exempt Months per year 12 Primary Purpose of Organization Unit

GEAR UP North Carolina (Gaining Early Awareness and Readiness for Undergraduate Programs in North Carolina) is a college access initiative funded by the U.S. Department of Education and designed to increase the number of first generation, low-income students who are prepared to enter and succeed in postsecondary education.

Primary Purpose of Position

The GEAR UP Success Coach will work with UNC Pembroke and GEAR UP NC to support first year college students from target high schools. This will be done through high quality, high touch coaching, providing accountability, and facilitating successful personal development. Coaches are expected to complete various coach training programs, engage in observation and debrief processes, and complete certifications while developing and fine tuning the art and science of coaching. The GEAR UP Success Coach is also expected to encourage interest in postsecondary education and build support for student success.

Coach will report to the Director of New Student Programs. The GEAR UP Success Coach and university supervisor will have the GEAR UP Access and Success Manager as their point of contact with GEAR UP NC.

1.At the direction of the GEAR UP Access and Success Manager, represent GEAR UP at middle and high schools and other functions to encourage interest and enrollment of students at the partner institution and build support for student success.

2.Help schedule, plan and conduct campus tours for GEAR UP students and parents as needed.

3.Attend and participate in GEAR UP NC and Inside Track trainings as requested.

4.Build trusting relationships with a diverse student population by delivering personalized, constructive, engaging, motivating, and informative coaching sessions.

5.Coach students on developing a plan to achieve their academic and career goals by assessing on values/goals, needs and obstacles.

6.Manage confidential information, and provide accurate student information in contact management system(s).

7.Contact and schedule coaching sessions with students, as needed.

8.Utilize online programs, such as uCoach, to assist in accountability documentation and to provide student services.

9.Provide accurate and direct feedback to Access & Success Manager to receive assistance and foster continuous improvement.

10. Project, assess and report on student likelihood to retain.

11. Contribute as both an individual coach and a team member in order to further GEAR UP and UNC Pembroke's mission and goals

12. Other duties as assigned by partner institution supervisor.

Job Description

1.At the direction of the GEAR UP Access and Success Manager, represent GEAR UP at middle and high schools and other functions to encourage interest and enrollment of students at the partner institution and build support for student success.

2.Help schedule, plan and conduct campus tours for GEAR UP students and parents as needed.

3.Attend and participate in GEAR UP NC and Inside Track trainings as requested.

4.Build trusting relationships with a diverse student population by delivering personalized, constructive, engaging, motivating, and informative coaching sessions.

5.Coach students on developing a plan to achieve their academic and career goals by assessing on values/goals, needs and obstacles.

6.Manage confidential information, and provide accurate student information in contact management system(s).

7.Contact and schedule coaching sessions with students, as needed.

8.Utilize online programs, such as uCoach, to assist in accountability documentation and to provide student services.

9.Provide accurate and direct feedback to Access & Success Manager to receive assistance and foster continuous improvement.

10. Project, assess and report on student likelihood to retain.

11. Contribute as both an individual coach and a team member in order to further GEAR UP and UNC Pembroke's mission and goals

12. Other duties as assigned by partner institution supervisor.

This is a grant-funded, time-limited position through June 30, 2025.

Applicant Instructions: Please attach a detailed resume, cover letter of interest and list of professional references with contact information.

Management Preference

● Ability to juggle multiple tasks at once while remaining composed

● Ability to retain and quickly utilize large amounts of detailed information

● Skilled at delivering presentations to both small and large groups

● Technology savvy

● Self-starter who advocates for him/herself

● Creative and analytical thinker with strong problem-solving skills

● Excellent interpersonal skills with the ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds

● Ability to work in a fast-paced environment

● Must protect the confidentiality of student personal information and comply with Family Educational Rights and Privacy Act (FERPA)

● Must comply with all university procedures and policies

Lic or Certification required by statute or regulation

Posting Information

Job Opening Date 04/19/2024 Job Closing Date Open Until Filled Yes Posting Category Managerial/Non-Teaching Professional Posting Number EPA00908 Quick Link to Posting https://jobs.uncp.edu/postings/11268 Special Instructions to Applicants

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. New employees are paid only by direct deposit to the financial institution of their choice. Candidates claiming Veterans Preference must attach a copy of their DD-214 as a part of the online application process.

UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their age, race, color, genetic information, religion, sex, sexual orientation, gender identity or expression and national origin. UNC Pembroke is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.