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Gateway Sales Support Manager

Expired Job

US Bank Largo , FL 33779

Posted 3 months ago

Elavon is wholly owned by U.S. Bank, the fifth-largest bank in the United States, and provides end-to-end payment processing solutions and services to more than 1.3 million customers in the United States, Europe, Canada, Mexico and Puerto Rico. As the leading provider for airlines and a top five provider in hospitality, healthcare, retail, and public sector/education, Elavon's innovative payment solutions are designed to solve pain points for businesses from small to enterprise-sized.

Provides technical support to Sales Team by researching and answering questions on Gateway/Fusebox functionality and the products it support as well as the requirements to onboard new customers accurately to ensure a positive Customer Experience.

Elavon Gateway Sales Support Manager Job Duties:

  • Provides answers to Sales Reps by researching technical questions and guiding through processes and procedures

  • Improves sales processes by writing and maintaining documentation

  • Participates in development of Sales Training as the Subject Matter Expert

  • Accommodates Sales Teams by recommending options and solutions

  • Works with internal departments to ensure accurate and timely on-boarding for all new customers

Basic Qualifications

  • Bachelor's degree, or equivalent work experience

  • Three to five years of sales and marketing experience in the payment services industry

Preferred Skills/Experience

  • Basic knowledge of assigned geographical area, competitive market, banking operations and U.S. Bancorp's products and services

  • Knowledge of Payment Gateway/Fusebox functionality and the Value Added Resellers they support

  • General knowledge of the bank's sales and marketing program

  • Strong analytical, decision-making, and creative skills

  • Good organizational and project management skills

  • Excellent presentation, verbal and written communication skills

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Gateway Sales Support Manager

Expired Job

US Bank