Gaming Technician - Turning Stone Resort Casino

Starting Pay Rate $21.00/hr.

Gaming Technician will perform repairs, maintenance, upgrades, installments and configurations of all gaming devices including but not limited to- gaming terminal, kiosks, keno devices, bingo devices and table games with computer interfaces.

What we value:

Positive experienced team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment. We will provide you with all the tools necessary for a successful experience including hands-on training and opportunities to grow your career.

What makes us unique:

• Paid time off

• Variety of schedules

• Tuition assistance

• Career-building professional development

• Discounts from dining to fuel to concerts

• Employee appreciation events

• Quality healthcare and dental benefits

• A robust 401k retirement plan

• Dealer School

• Finance Scholarship Program

Skills and experience you will bring to us:

• The Gaming Technician consistently provides customer satisfaction through technical support of end users by responding to and following up on support calls (routed by phone, email, radio, and face to face), work requests, and project tasks

• Performs repairs, maintenance, upgrades, installments and configurations of all gaming devices including, but not limited to: gaming terminals, kiosks, keno devices, bingo devices, and table games with computer interfaces. Utilizes all available tools and utilities for solving user issues.

• Performs routine preventative maintenance on all equipment per the Gaming Technician maintenance schedule, with assistance from Senior Level Gaming Technician as necessary.

Your knowledge that matters most for this role:

• An Associate degree in Computer Science or other related technical field and/or minimum equivalent experience of three years working in an IT environment.

• Must have working knowledge of Microsoft Office, Windows Operating Systems, and basic networking concepts. Must be comfortable supporting command line controls and various operating systems.

• Must possess the ability to conduct basic troubleshooting of electronics; must be able to diagnose and analyze technical problems.

• Must be comfortable using power and hand tools such as crimpers, drills, soldering irons, saws, screwdrivers, multi meters and wrenches.

• Must possess a valid Driver's License

Who we are:

Across Turning Stone Enterprises, you'll find that people take pride in the work they do and the team they're a part of. You'll hear it in the stories of countless veteran employees who have built their careers here. You'll see it in action during recognition awards and events like our employee carnival, art show, holiday gatherings and more. You'll also feel it from your team members, who are committed to being "first within our team," looking out for each other even during challenging times. We know that when we create opportunities for people to thrive and develop their skills and careers, that not only enriches their life but the lives of others.

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