G229sa2 - Mid Level Accounts System Administrator - Cleared

• Resolves technical requests from self-service tickets in support of internal and/or outside customers.
• Creates, deletes, and modifies customer accounts.
• Maintains and updates records and tracking databases.
• Alerts management to recurring problems and patterns.
• Candidate must be a team player and must have the ability to adapt in a dynamic, fast-paced environment.
• Must be able to multi-task and possess good communication and customer service skills.

Schedule Options:

• Sunday – Thursday 2pm-10pm or 3pm-11pm
• Tuesday - Saturday 2pm-10pm/3pm-11pm/4pm-12am

Requirements

TS/SCI with poly required

• 10 years of related experience and a Bachelor of Science
• 5 years of additional experience may be substituted for a degree
• Customer Service Data Entry
• Microsoft Office
• Windows
• Active Directory desired
• ServiceNow ticketing desired

One or More of the Following Certifications Required:

• A+
• CCNA Security
• CND
• Network+
• SSCP
• CySA+
• GICSP
• GSEC
• Security+
• CASP+
• CCNP Security
• CISA
• CISSP (or Associate)
• GCED
• GCIH
• CCSP

Benefits