N
G217sa0 - Entry Level Tier 1 Help Desk - Cleared
Nisus Technologies Corporation Annapolis Junction , MD 20701
Posted 2 weeks ago
- Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
- May coach and provide guidance to less-experienced professionals
- Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
- Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
- Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure
Schedule:
Monday through Friday 10am to 6pm
* Training will be Monday through Friday 6am to 2pm
Requirements
TS/SCI with poly required
- Bachelor's degree (or 5 years)
- Customer Service
- ServiceNow
One of the Following Certifications Required:
- A+
- Network+
- CCNA Security
- CySA+
- GICSP
- GSEC
- Security+
- CND
- SSCP
- CASP
- CCNP Security
- CISA
- CISSP
- GCED
- GCIH
- CCSP
Benefits
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G217sa0 - Entry Level Tier 1 Help Desk - Cleared
Nisus Technologies Corporation
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