FX Operations Analyst

Job Description

At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more. We are the region's locally headquartered bank and wealth management company. We are honored to consistently be named a Top Workplace by our Associates, who make a difference every day for the people, businesses, and Communities we serve. We Stand For Service is more than part of our name, it's our mission and our purpose.

The FX Operations Analyst is responsible for supporting the day-to-day operations of the Foreign Exchange team. The incumbent is responsible for ensuring all relevant processing and maintenance functions are completed accurately, within prescribed timeframes, and in accordance with established departmental procedures.

Job Responsibilities:

• Confirm street-side trades and settlements via Swift, dealer proprietary platforms, or phone.

• Confirm financial and settlement details with bank customers via phone.

• Validate transactions and settlements within our FX system of record.

• Resolve trade detail discrepancies on trades executed through the FX sales and trading team with internal and/or external counterparties.

• Ensure all compliance requirements are addressed and documented (e.g., sanction screening).

• Identify and report all suspicious and/or fraudulent activity.

• Initiate cross-border payments in Swift.

• Initiate domestic payments to dealing counterparties within the bank's domestic portal.

• Prepare manual journal entries.

• Facilitate foreign check clearing through bank external partners.

• Prepare reports for daily management review.

• Provide superior customer service to internal and external customers of the Foreign Exchange team.

• Troubleshoot customer issues and payment instructions.

Minimum Qualifications:

• Must have a Bachelor's degree in a related field including political science, international studies, and/or finance; or equivalent work experience.

• Prior experience in Foreign Exchange operations relating to international payments and trade is preferred.

• Must be eager and willing to learn in a fast-paced environment.

• Must have a strong attention to detail.

• Must be able to effectively manage time, prioritize responsibilities, and adapt in a deadline-oriented environment.

• Must have strong organizational and communication skills (verbal and written).

• Must have strong customer-service skills.

• Must have strong analytical and problem solving skills.

• Must have the ability to work independently and as part of a team.

WSFS Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the WSFS Bank Careers website or submission process, please contact us via email at careers@wsfsbank.com.

WSFS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.