FWC Mental Health Community Coordinator

New York City, NY Manhattan , NY 10010

Posted 2 months ago

The Department of Homeless Services (DHS) is comprised of 2,000 employees and with an annual operating budget of over $1 billion is one of the largest organizations of its kind committed to preventing and addressing homelessness in New York City. Collaborating with other public agencies and not-for-profit partners, DHS works to prevent homelessness before it occurs, reduce street homelessness, and assist New Yorkers to transition from shelter into appropriate permanent housing. DHS is responsible for management of over 200 facilities, which mainly are individual and family shelters used as overnight residences for over 38,000 adults and children. DHS's portfolio covers approximately 4M square feet.

DHS provides temporary emergency shelter to families with children in facilities throughout New York City. DHS is developing a new program to ensure families with children with mental health concerns are provided with appropriate care and services in shelter, via telehealth or by referral. The agency is recruiting 5 Families with Children (FWC) Mental Health Community Coordinators to support implementation of mental health services in FWC shelters.

The Department of Homeless Services is recruiting for five (5) Community Coordinators, to function as Mental Health Community Coordinator, who will under the supervision of the Training and Technical Assistance Manager:

  • Conduct outreach to a portfolio of shelters FWC shelters to establish relationships with shelter staff, effective communications methods, and regular meetings to support project implementation.

  • Conduct community resource mapping to develop tailored local resource and referral recommendations and guides for shelters.

  • Visit shelters to provide information, resources, and opportunities to shelter staff to address mental health needs of families.

  • Assist in planning and facilitating online and in person mental health education and training sessions for shelter staff and clients.

  • Support shelters to identify families with mental health concerns and refer to community or DHS programs.

  • Assist with collaborating with DOHMH child mental health program, DHS shelter providers, NYC Health and Hospitals and other relevant agencies to address children mental health and support collaborations.

Work Location: 33 Beaver Street, New York, NY

Hours/Schedule: Monday

  • Friday 9am

  • 5PM

Minimum Qualifications

1.A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or

2.High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or

3.Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Preferred Skills

  • Prior experience conducting health program community outreach and engagement.
  • Knowledge of NYC families and child health, mental health and/or social service systems

  • Experience working with families experiencing housing instability or homelessness.

  • Experience working in or with shelter staff.

  • Excellent communication and documentation skills, including ability to tailor communication style appropriately for various stakeholders.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.


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FWC Mental Health Community Coordinator

New York City, NY