Storm Guard Gulfport , MS 39507
Posted 7 days ago
Benefits/Perks
Competitive compensation with incentives
Guaranteed hourly base pay + bonus structure
Industry Leading Training
Fantastic company culture!
Opportunity to gain skills and experience to advance your career with Storm Guard
Health, Dental and Vision insurance
Simple IRA matching program
Company Overview
Storm Guard is a locally owned and nationally backed roofing company. At Storm Guard, we care about each other and take care of our customers in their time of need. That's the Storm Guard "Way." It is the spirit running through the core of our entire organization. The family feel of our company and the development and support we give one another to be and do our best make Storm Guard an incredible place to work. Our people are motivated, driven, and passionate about serving others and accomplishing our goals. We are constantly challenging ourselves to be the leading industry experts to better serve our customers. We are committed to ongoing training and providing our employees with the knowledge and support needed to be successful. If you're looking for a team that values you, appreciates your unique skills and abilities, and also sees the potential in you, while giving you the tools and development you need to succeed, you've found the right place. When you join Storm Guard, you'll experience a shared dedication to a greater goal, in addition to an opportunity to be part of a future-focused team of innovative leaders as we expand nationwide.
Job Summary
As a Sales Support Representative, you will play an integral role in the office, organizational, customer service support and ambassadorship for the Storm Guard location. This position answers, routes, and addresses all incoming communication as well as initiating outbound calls to solicit new business from our existing database of prior contacts. Our Sales Support Representatives are responsible for the day-to-day scheduling, setting appointments, communicating with potential customers and maintaining relations with existing customers. Common clerical duties in the role consist of making outbound calls and receiving inbound calls, inputting new customer information into the CRM system, updating sales calendars, reporting using Excel spreadsheets, sending emails and hard copy mailings, ordering and monitoring office supplies, and maintaining an organized and functional office environment.
In addition to these administrative functions, the Sales Support representative works closely with owners and the sales team in a support capacity and as a brand ambassador incorporating celebrations of successes and special events. Experience with web-based customer relationship management systems is helpful but can be taught. This person must enjoy talking and listening to people, and organizing schedules.
Responsibilities
Contact customers and schedule meetings for our sales team.
Answer calls, field questions and schedule appointments
Make outbound calls to potential customers
Accurately and fully enter data into our CRM system
Maintain professional relationships with homeowners.
Follow up and respond promptly to customer inquiries and service requests
Mail outs, emails, and other correspondence
Organize acknowledgement of company celebrations and events
Be kind and caring
Qualifications
A Demonstrated experience in an administrative, organizational, and/or support function
Relationship building
Web-based CRM usage
Detail oriented
Team player with a positive attitude
Excellent interpersonal and communication skills to build relationships and effectively convey information.
Honesty and integrity in all interactions with customers, colleagues, and vendors.
Compensation: $17.00 per hour
Storm Guard is seeking competitive, motivated and goal oriented individuals to join our family. We are a rapidly growing organization with great opportunities for motivated and hard working professionals who have interest in building a successful career by assisting customers in time of need.
Storm Guard