Future Opening:

Do you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career?

Position Summary

Paul Davis Restoration, Inc. is a national franchise organization that provides property damage emergency services, restoration, and reconstruction services for residential and commercial properties due to water, fire, mold, storm, and other disasters. The Paul Davis Network is made up of more than 32\30 franchises across the US and Canada. Since 1966, we have helped more than 2 million property owners restore their properties and lives. Paul Davis Restoration, Inc. is owned by FirstService Corporation, a global leader in the rapidly growing real estate services sector. [More information about Paul Davis can be found at www.PaulDavis.com]. In our business, training of local marketing professionals is critical to the continued success of the Network

The Social Media Manager supports the overall digital strategy for Paul Davis with an emphasis on content strategy, lead generation and online reputation management.

Essential Duties/Responsibilities

• Manage national and local social media accounts through our centralized platform

• Provide training and support on social media management platform

• Create social media pages for new offices

• Create a content strategy for national and local social media posts

• Monitor, analyze and make recommendations for social media strategies based on results

• Work with digital vendors to ensure maximum support and value is provided to the Paul Davis network

• Onboard and train new offices on our NPS platform

• Monitor, analyze and make recommendations around Online Review management and strategy

• Efficiently communicate and collaborate with franchisor and franchisee team members on specific digital campaigns and strategies

• Weekly Goal Setting & Review Sessions with direct supervisor

• Builds meaningful relationships across the franchise network, vendors and PDR

• Contributes to weekly and monthly team calls Assists with all assigned duties at the annual Paul Davis Conference

• Lives true to the Paul Davis Vision, Mission, Values, Serving Basics and Brand Promise

• Any other duties and responsibilities assigned on a needed basis

Competency - Knowledge, Skills and Abilities:

• Strong written and verbal communication skills, copywriting experience a plus

• Well versed in modern online website platforms

• Priority management, project management, and strong organizational skills

• Excellent computer skills including Microsoft Office 365 (Word, Excel, PowerPoint), SharePoint and One Drive

• Design skills (Adobe Suite and Adobe Premiere Pro) a plus

• Professional demeanor and exceptional attention to detail

• Personable, presentable, articulate, professional, open, cooperative, and enthusiastic

• Self-directed with exceptional initiative

• Communication skills and a team player

• High level of urgency

• Personable, presentable, and professional

• Ability to work independently and make decisions

• Maintain a high level of confidentiality

• Ability to follow our Paul Davis Values, Vision, Mission, and 10 Serving Basics

Required Education and Experience

• 1+ year social media/digital marketing experience

Preferred Education and Experience

• Degree in marketing or business a plus

Physical Requirement

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, climb or balance, stoop or kneel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

• Must be able to stay in a stationary position up to 75% of the time

• The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, storage areas, etc.

• Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and computer printer

• Must be able to observe and perceive information on a computer and documents

• Must be able to communicate and converse with customers over the phone

• Occasionally will lift up to 10lbs

• Ability to safely operate a company vehicle

• Must be able to communicate and converse with franchisees over the phone and face to face

Work Environment

The employee will be working in the confines of an office setting. The employee will be working in a corporate office environment. Most work will be conduct over email, video conferencing, and telephone. The successful person must be productive with minimal supervision.

Travel

The employee will be required to travel to a few events a year including conferences and team meetings, averaging 20% and will be exposed to outdoor temperatures during travel. This position requires limited travel to conferences and team meetings.

Reasonable Accommodation for Disability

Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.

The ADA defines "reasonable accommodation" as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job and does not cause an undue hardship for the employer.

Disclaimer

Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

This is a remote position.

Compensation: $45,000.00 - $55,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Our Vision:

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values:

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Practice Continuous Improvement

Our Mission:

To provide opportunities for great people to deliver Best in Class results