Furniture Quality And Recovery Leader (Full Time)

Ikea Rego Park , NY 11374

Posted 3 weeks ago

WHY WE WILL LOVE YOU

  • 3 years leadership experience

  • Associate's Degree preferred

WHAT YOU'LL BE DOING DAY TO DAY

  • Contributes to preventing unnecessary costs related to our products and improving the customer's quality perception

  • Works with quality claims as they are received

  • Oversees the overall building and maintenance routines for all furniture in the store

  • Decides when and how to recover products, while considering the sustainability impact

  • Partners with all coworkers to ensure everyone understands and contributes to the recovery process by focusing on prevention, revenue, sustainability, and quality

  • Works with the returns department to confirm items as they are returned and determine the best method to uphold the overall quality of the product

  • Identifies and develops potential growth and improvements for efficient ways of working through cooperation within the store

TOGETHER AS A TEAM

In our team we make a virtue to cut waste and keep the quality while saving time and money. You could say that we increase operational excellence without sacrificing what IKEA customers want: a wide range of well-designed, functional home furnishing products at low prices. It's a collaborative process of continuous improvement and an ongoing challenge to make the most of every single thing.


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