Functional Manager BI

Pernod Ricard USA Paris , TX 75460

Posted 3 months ago

POSITION SUMMARY

Responsible for Business Intelligence and Analytics for the Regional EMEA/LATAM SFDC based Customer platform.

The role is accountable for:

  • establishing and managing a BI&Analytics product for the regional Customer platform: Analytics, BI reporting, datawarehouse environments and ETL processes

  • establishing and managing ways of working for designing, developing and delivering Analytics, BI reporting, datawarehouse environments and ETL processes

  • leading creation of new BI & Analytics products as part of the Regional Customer Platform and deployments of existing solutions from definition to execution, engaging with the regional heads of business solutions as well as local project teams and developers to design and deliver them

  • quality assurance and controlling of delivered solutions to ensure they are reusable, follow predefined standards and work as designed

  • supporting the local project teams during and after implementation This is a level 3 support: inquiries coming from the markets will require knowledge of local ways of working, understanding a large variety of systems and processes

  • Roadmap and deliveries aligned to platform's evolution and releases.

Functional manager will actively engage with Customer platform team, Business Relationship Managers and PMs, to gather, document and approve business requirements for data analysis and reporting, as well as coordinate and manage external suppliers to develop ETL processes, implement data warehouse and datamarts, and reporting and analytics solutions to meet business needs.

KEY DUTIES AND RESPONSIBILITIES

  • Successfully implements the BI & Analytics product for the Customer platform

  • Project Manage the new solution through the entire project lifecycle (from definition/requirements gathering, through build and test to deploy).

  • Deploy new solutions ensuring data consistency and reconciliation. Should errors occur (whether system or data errors), conduct root cause analysis to fix the problem(s).

  • Actively engage with Business Relationship Management Team and Local IT Delivery Teams explaining new functionalities as well as getting feedback for future solutions amendments

  • Actively engage with local Markets to understand their functional requirements, advise on the choice of appropriate solution, and where relevant, complete gap analysis to highlight localisation requirements

  • Both reduce the cost/duration of each solution delivery and maximise stability by proactively engaging with stakeholders to minimise the need for localisations.

  • Act as an escalation point for solutions issues

  • Design, deliver and maintain repository and associated documentation

  • Defines and monitors standards and guidelines for external suppliers

KEY COMPETENCIES

IT Strategy & Planning level 1

  • Explains the features of PR IT Mission, Vision, Values & Strategy

  • Contributes to building the tactical vision (1Y)

  • Commits to the allocated budget, monitoring regularly on expenses

  • Knows the basics of strategic planning process and specific IT tools

IT Governance & Compliance level 2

  • Understands how IT organisation & processes support the business organisation

  • Applies the SOP and IT Governance processes, in line with corporate governance strategy

  • Complies with IT Governance strategy and external regulations / legal requirements and economic environment

  • Contributes to audit: analyses audit reports, identifies gaps and suggest action plans

Innovation & New Technologies level 2

  • Identifies how innovative technologies or business functionalities can represent an opportunity for the company

  • Identifies innovative solutions implemented elsewhere and re-use them in his own environment;

  • Identifies, among innovative solutions, the one which could have a positive impact on PR's way of doing business and makes recommendations for their purchase / build / implementation

  • Takes part in conferences, external associations, etc. to discuss about the latest innovations and technologies in terms of IT

  • Trains colleagues and/or internal clients on the use of new technologies and how to use them as an enabler of increased efficiency

IT Solution Delivery level 2

  • Provides a holistic view of a functional area (Sales, Marketing.) and identifies adequate IT solutions to improve it

  • Contributes to the design of IT Solutions

  • Integrates the new IT Solution into the IT landscape and specifies interfaces

  • Assesses benefits/weaknesses of the IT solution on a given functional area (ROI minded)

IT Support Services level 2

  • Resolves more complicated technical issues met by internal clients

  • Identifies root causes for incidents and possible side effects

  • Builds on previous incidents to recommend evolutions aiming at the optimisation of quality, availability and security of systems

IT Technical Expertise level 2

  • Is comfortable using advanced functionalities of IT systems in his/her domain.

  • Proactively proposes solutions to improve / optimise usage, reliability and robustness of systems in his/her domain

  • Ensures level 2 troubleshooting / developing

  • Designs simple solutions, taking into account the integration / interaction

  • Trains key users on system of his / her domain, explaining advanced functionalities

Vendor Management level 2

  • Contributes to the vendor selection process

  • Evaluates vendor response against business requirements

  • Monitors and reports vendor performance

Project Management Level 2

  • Sets up the organisation for small / sub-projects (objectives, resources, roles & responsibilities, planning and budget)

  • Organizes and co-ordinates day to day work efforts of the project team, establishing work plans (timing, process, tasks, meetings,)

  • Identifies resources and skills requirements to achieve project goals, and allocates tasks accordingly

  • Follows quality standards for the project he/she manages, monitors achievements against objectives and defines corrective action plans when required (including resources)

Change Management level 2

  • Leads implementation of change initiatives and realignments designed to improve processes and organisational efficiency (department/functional level)
  • Possesses knowledge of change & project management tools (e.g.: planning, SWOT, action plans, PM software...)
  • Takes personal responsibility for communicating the details and reasons for change at a functional / department level

Business Acumen level 2

  • Demonstrates an understanding of business concepts with a deep knowledge of a given area

  • Understands opportunities and challenges of the company, and proposes solutions in a given area, in line with business challenges

  • Demonstrates good business partnering, using constructive questioning to enhance business knowledge

Relationship Building level 2

  • Proactively communicates across departments in order to improve cooperation

  • Takes into account other people's perspectives, in order to build trusting relationships

  • Builds quality relationships, understanding organisational and individual issues, through strong interpersonal skills

  • Identifies potential conflicts and escalates them to the appropriate level

  • Is comfortable dealing with people at all levels of the organisation

EXPERIENCE & EDUCATION

Education: Bachelor's degree in computer science, mathematics, information systems, or computer engineering

Experience / Background:

  • Extensive experience with Datawarehouse and BI implementations, visualizations.

  • Required minimum 5 years of experience on working on BI Systems

  • Required team leadership experience (projects, processes and people)

  • Experience of managing change in a complex environment multi-functional, multi-market, multi-project, multi-cultural

  • Strong background with requirements management

  • Experience in the Consumer Goods industry is desirable

Skills / Competencies:

  • Knowledge of SQL and RDBMS systems (DB2, Oracle, SQL Server, etc.)

  • Knowledge of logical and physical data modeling concepts

  • Knowledge of BI and ETL tools and processes. Power-BI, Qlikview, Informatica is a plus

  • Strong understanding of the organization's goals and objectives

  • Experience with data processing flowcharting techniques

  • Experience with Release Management process

  • Exceptional analytical, conceptual, and problem-solving abilities

  • Demonstrated successful time management and organization skills

  • Ability to deal with other IT departments that are not direct reports

  • Ability to adapt to changing priorities and multiple tasks simultaneously

  • Ability to manage and work with a culturally diverse population

  • Strong interpersonal skills

  • Clear and effective written and verbal communication skills

  • Experience with MS Project, PowerPoint, Visio, ITSM tools

  • Customer oriented

  • English is mandatory

Team management: N/A

Availability for traveling: 20%+ of time


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Functional Manager BI

Pernod Ricard USA