The Functional Analyst's main responsibility will be supporting JOANN's core SAP environment and related modules in an enterprise ERP landscape. This role will join in the team effort of implementing and supporting new SAP functionality, including extended warehouse management.
They will work closely with business teams to resolve production issues as well as create functional specifications for code-based solutions and will then be responsible for testing and validating changes. The successful Functional Analyst will seek out new opportunities for improvement to the system and training the business on those changes.
Responsibilities & Competencies
Application Design- Assist with the architecture and design of system and process solutions that support the functional specifications and the framework of our IT strategy and technical platform. Ensures technical solution designs are consistent with departmental standards.
Application Build- Builds solutions either through application configuration that meets or exceed documented business requirements. Configuration development of applications that conform with development standards and sound coding practices.
Systems Testing- In cooperation with other IT teams, plans, designs and executes end-to-end tests that ensure solution design and implementation meet or exceed the documented solution requirements.
Systems Support- Provides support for current production systems. Resolves problems and incidents in compliance with established resolution SLAs.
Determines and documents root cause of problems. Works on improving systems and processes ensuring simplicity, stability and efficiency. Perform initial analysis of incoming incidents and determine if it can be resolved immediately or needs to be managed as a bug/enhancement
Very limited travel to stores, distribution centers and vendor locations may be required in support of projects and maintenance activities.
Minimum: Bachelors Degree Computer science or related field
Required: 2-4 Relevant supply chain experience
Preferred: Retail environment a plus. Relevant professional experience in an SAP environment.
This position will be located at:
5555 Darrow Road Hudson, OH 44236
JOANN is an Equal Employment Opportunity Employer. This job summary is intended to be brief and does not list all duties for this position.
Nothing in this job description should be construed as an express or implied contract of employment. JOANN is an at-will employer, which means that your employment may be terminated by JOANN or yourself with or without notice or cause unless the at-will arrangement is modified by a written agreement signed by both you and and authorized representative of JOANN.