Full-Time Server At The Hilton Madison

Marcus Corporation Madison , WI 53706

Posted 2 months ago

The Hilton Madison Monona Terrace is in search of a Full-Time Server to join our team with flexibility to work morning or evening shifts!

TEXT "JOBS" to (608) 467-4516 to speak with someone regarding this position at Hilton Madison!

Servers will work as a team to assist in serving guests by providing exceptional service, creating memories and enhancing the guest experience.

Essential Functions:

  • Sets up and breaks down tables with china, silverware, glassware, linen and other service equipment.

  • Serves food and beverage orders according to guests order and service standards.

  • Enhances the guest experience by making recommendations according to likes, dislikes and service expectations.

  • Communicates frequently with supervisors as to the progress of the day's work.

  • Communicates efficiently with guests, supervisors, and coworkers.

  • Maintains cleanliness of restaurant, public areas, kitchen areas and storage areas.

  • Maintains inventory of necessary supplies.

  • Maintains Hilton's high standards of quality and service.

  • Responds and resolve guest requests and issues or reports necessary requests or issues to management for support.

  • Remain calm and alert, especially during emergency and/or heavy hotel activity.

  • Sets fellow team members up for success for the next scheduled shift.

  • Performs other duties as assigned.

Position Requirements:

  • Ability to handle multiple tasks quickly and efficiently.

  • Ability to lift 50 lbs. with reasonable accommodation.

  • Ability to respond quickly and accurately to guest requests.

  • Ability to read, listen, and communicate effectively in English, both verbally and in writing in order to receive instructions from managers and guests.

  • Ability to think creatively in order to exceed guest expectations.

  • Ability to access and accurately input information using a moderately complex computer system.

  • Prior hospitality or food and beverage experience preferred.

  • Hearing and visual ability to observe and detect signs of emergency situations.

  • High school diploma or equivalent required.

BENEFITS:

  • Medical, dental, vision and life insurance offered for eligible full time associates following 90 days of employment

  • 401K available for eligible associates following 90 days of employment

  • Paid vacation time for eligible associates following 1 year of employment

  • Free meal per shift

  • Free employee parking

  • Discounts at Hilton Worldwide hotels and Marcus Hotels & Resorts

  • Discounted movie tickets

  • Ability to transfer within the company

  • Hilton branded training

  • We are dedicated to the advancement, training and education of our associates and support promotion from within Marcus Corporation

  • We are an equal opportunity and drug free work place

  • This employer participates in E-Verify

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Full-Time Server At The Hilton Madison

Marcus Corporation