The Hilton Madison Monona Terrace is in search of a Full-Time Server to join our team with flexibility to work morning or evening shifts!
TEXT "JOBS" to (608) 467-4516 to speak with someone regarding this position at Hilton Madison!
Servers will work as a team to assist in serving guests by providing exceptional service, creating memories and enhancing the guest experience.
Sets up and breaks down tables with china, silverware, glassware, linen and other service equipment.
Serves food and beverage orders according to guests order and service standards.
Enhances the guest experience by making recommendations according to likes, dislikes and service expectations.
Communicates frequently with supervisors as to the progress of the day's work.
Communicates efficiently with guests, supervisors, and coworkers.
Maintains cleanliness of restaurant, public areas, kitchen areas and storage areas.
Maintains inventory of necessary supplies.
Maintains Hilton's high standards of quality and service.
Responds and resolve guest requests and issues or reports necessary requests or issues to management for support.
Remain calm and alert, especially during emergency and/or heavy hotel activity.
Sets fellow team members up for success for the next scheduled shift.
Performs other duties as assigned.
Ability to handle multiple tasks quickly and efficiently.
Ability to lift 50 lbs. with reasonable accommodation.
Ability to respond quickly and accurately to guest requests.
Ability to read, listen, and communicate effectively in English, both verbally and in writing in order to receive instructions from managers and guests.
Ability to think creatively in order to exceed guest expectations.
Ability to access and accurately input information using a moderately complex computer system.
Prior hospitality or food and beverage experience preferred.
Hearing and visual ability to observe and detect signs of emergency situations.
High school diploma or equivalent required.
Medical, dental, vision and life insurance offered for eligible full time associates following 90 days of employment
401K available for eligible associates following 90 days of employment
Paid vacation time for eligible associates following 1 year of employment
Free meal per shift
Free employee parking
Discounts at Hilton Worldwide hotels and Marcus Hotels & Resorts
Discounted movie tickets
Ability to transfer within the company
Hilton branded training
We are dedicated to the advancement, training and education of our associates and support promotion from within Marcus Corporation
We are an equal opportunity and drug free work place
This employer participates in E-Verify