Full-Time Retail Sales Associate

Kohl's Frisco , TX 75034

Posted 1 week ago

Job Description: Summary

Drives sales and creates a positive experience for customers through relationships, product knowledge and operational execution. Maintain a great looking store, interact with customers on the salesfloor and utilize technology to assist in the shopping experience.

Job Description

ACCOUNTABILITIES

  • "Smiles and Says Hi!" Greets all customers and associates, assists in a friendly, courteous manner and adheres to the "Yes We Can" policy efficiently resolving customer's questions and requests

  • Consistently uses the 5 step GREAT program while interacting with customers: Greets and Engages Customer, Requests Credit, Explains Savings, Asks to Complete the Survey and Thanks the Customer

  • Able to learn and adapt to current technology to assist customer needs

  • Maintains fitting rooms, sales floor and work areas according to Kohl's best practices

  • Flexible and willing to cross-train and work in other areas of the store, as needed

QUALIFICATIONS

REQUIRED

  • Ability to lift 50 pounds on an occasional to frequent basis

  • Ability to spend up to 100% of work time standing or moving about the departments. Physical activities include bending, stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basis

  • Adherence to Kohl's policy and procedures

  • Regular attendance

  • Effective verbal and written communication skills

  • Basic math and reading skills, legible handwriting and attention to detail

  • Ability to work as part of a team and interact effectively with others

PREFERRED

  • Prior retail experience

  • Comfortable with the use of technology consistently while performing the required tasks

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sales Team Lead Hardlines Full Time

Academy, Ltd.

Posted 4 days ago

VIEW JOBS 4/17/2019 12:00:00 AM 2019-07-16T00:00 Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. At Academy Sports + Outdoors, our Mission is to make it easier for everyone to enjoy more sports and outdoors. Through a passion for the great outdoors, the Hardlines teams drive sales for our customers seeking excitement in the shooting sports and outdoor activities such as bass fishing and camping. As a Hardlines Sales Team Lead, you're responsible for guiding the team toward successful execution of store projects and ensuring a premier customer experience. Through this important work, the Hardlines Sales Team Lead impacts customer satisfaction, store profitability, and Academy's Mission. Job Description: Education: High school diploma or general education degree (GED) preferred. Work Experiences: * At least two years of relevant work experience required. * In-direct support of people and processes to drive operational excellence and expected sales targets. Other Requirements: * Must meet federal and state requirements for selling and processing firearms transactions. * Must meet requirements to qualify to obtain/maintain FOID card (Illinois only). Skills: * Excellent customer service orientation; an effective problem solver and communicator with customers and team members. * Read, interpret and follow documents such as safety rules, operating and maintenance instructions, plan-o-grams and procedure manuals. * Prepare routine reports and correspondence. * Apply common sense understanding to carry out instructions furnished in written, oral or diagram form * Working knowledge of inventory software, order processing systems, Microsoft Office products such as Word and Excel. Responsibilities: * Acts as lead and provides guidance when needed to team of sales team members and Enthusiasts in Camping, Fishing & Hunting and Team Sports to ensure that exceptional customer service is the priority of every interaction and for execution of operational tasks. * Provide prompt and friendly service to all customers. * Drive sales through exceptional customer service skills, sales techniques and store knowledge to connect customers with the right products. * Assists manager with daily planning of operational tasks assigned to the store. * Oversees special or ongoing process improvement projects and initiatives. * Executes plan to ensure team members are compliant with established policies and procedures, and applicable laws. * Assists with departmental zoning by providing support, guidance and overseeing the recovery process. * Actively participates in floor walks with Store Manager, Store Director, District Manager and Regional Vice President. * Process firearm sales in compliance with federal and state law, including properly completing ATF Form 4473 and conducting background checks. * Required to complete Firearms Sales Certification Training. * Required to learn and follow company policies, procedures and safety rules. * Adhere to company work hours, policies, procedures and rules governing professional staff behavior. * Duties may change and team members may be required to perform other duties or roles as assigned. Physical Requirements & Attendance * Ability to work a flexible schedule, including nights, weekends and holidays as needed. * Constantly stand, walk, reach, handle, use repetitive motions (hand/wrist/fingers), feel and lift up to 20 pounds. * Frequently stoop, crouch, use fingers, grasp, push, pull, talk, hear and lift up to 21 to 40 pounds. * Occasionally required to sit, climb, balance and lift 41 to 60 pounds. Full time Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation or any other category protected by law. Academy, Ltd. Frisco TX

Full-Time Retail Sales Associate

Kohl's