Full-Time Guest Services Agent

Hilton Durham Near Duke University Durham , NC 27701

Posted Yesterday

We are currently seeking full-time or part-time Guest Services Agents at the front desk to join our award-winning team at the Hilton Durham near Duke University! We are a full-service hotel featuring 195 guest rooms and suites, an on-site restaurant, and 10,000 square feet of banquet space.

The Guest Services Agent is a member of the Front Office team. S/he are responsible for: maintaining and promoting hospitality at all times; welcoming and serving guests in a courteous, efficient and friendly manner, both face-to-face and on the phone. As part of this job, this individual is required to: demonstrate good computer skills; accurately handle cash and charges; stand for long periods of time; present a friendly, outgoing, energetic and guest service oriented demeanor.

You must be willing to work flexible shifts, including some 7am

  • 3pm, some 3pm

  • 11pm, on weekdays, weekends, and holidays. Experience in hotels/restaurants or general customer service experience is preferred.

DRIFTWOOD HOSPITALITY MANAGEMENT (DHM) is one of the nation's leading hotel management and development companies. We are recognized as an innovative industry leader! We offer full-time employees a comprehensive benefits program.

GREAT BENEFITS!:

Medical, Dental, Vision, Prescription, & 401(k) with company match!

Long Term & Short Term Disability Insurance

Life & Accident Insurance

Flexible Spending Plans (FSA)

Hotel Discounts & Programs

Paid Vacation & Sick Leave Programs

Training & Development and More!

For more information, visit: www.driftwoodhospitality.com

APPLY with your resume, and pay requirements.

OR APPLY IN PERSON at the hotel!! Please bring your resume and be prepared to complete an application.

EOE.


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Full-Time Guest Services Agent

Hilton Durham Near Duke University