Full Time Training Program (July 2024) - Technology Product Management

POSITION TITLE: Associate Product Manager

REPORTS TO: Director Product Management

Be part of something REAL…

We are a trendy e-commerce retailer that's not just busy selling stretchy jeans and t-shirts. We are striving to push the boundaries of technology and innovation across all of our channels while making American Eagle the smoothest place to shop on-line and in-stores. We're gearing up for our biggest chapter yet - and it's being driven by technology. To help us get there, we are cultivating a devoted team of product managers that embraces the spirit of our iconic brands and champions the needs of our customers to drive REAL value for the AEO business.

The intense 16-week training program prepares you to become a contributing member of the AEO Technology department. The Full Time Training Program is a combination of classroom training, field experience, cross functional and executive exposure, all while working on the job.

POSITION SUMMARY:

We're looking for an extremely motivated Associate Product Manager who will be responsible for delivering incremental value as we look to elevate our customer experiences in both domestic and international stores. We've just started an exciting evolution of our checkout experience and we aren't just looking to modernize; we are using store technology to inspire and delight our customers in magical ways. This isn't your typical store technology team; this is a team setting the foundation to redefine brick and mortar retail.

RESPONSIBILITIES:

You are a product minded person who is resourceful, creative, and dedicated to building seriously cool applications. You're up for a challenge and are never satisfied with the status quo. You sweat the details and ensure the job is done the right way, not the easy way. You're comfortable being team captain or second string. You're excited to be in the trenches bringing features to life, and you like to have some fun along the way.

• Work collaboratively with internal stakeholders and other product managers to inform priorities and to deliver value incrementally.

• Deep dives into internal systems to understand problems, propose solutions, gain alignment, manage dependencies, and successfully rollout solutions.

• Use internal and third-party data to help prioritize opportunities to drive growth.

• Manage queues for new requests, balance fixes vs features, clear reporting on delivery timelines, and measured value.

• Manage a development team's backlog - write clear stories, prioritize, and manage the international POS roadmap.

• Participate in daily standups to ensure key priorities are being delivered for each country.

• Able to not just develop and communicate a vision, but to inspire others to buy in and participate at a high level.

• Passionate about store experiences and how a customer's journey can make them feel connected to a brand.

• Excited to collaborate with store teams, internal stakeholders, and global development teams in a fast paced and evolving environment.

• Have the imagination and courage to think outside the box, but the self-awareness and urgency to focus on value.

• Interested in becoming an expert in the store technology space by staying ahead of the industry and driving tangible results.

• Ability to proactively identify opportunities and work with internal partners to develop options and execute solutions.

• Drive cross-functional teams comprised of both business roles (i.e. marketing) and technical development during the life cycle of product development.

• Prioritize features based on customer and business value and understand the art of sequencing their delivery with an agile framework.

• Blend strong business acumen, technical problem solving and agile execution.

• Develop detailed requirements and feature definitions.

• Synthesize business requirements, identify areas of uncertainty, recommend solutions, and gather buy-in from relevant stakeholders.

• Define metrics of success and analyze results.

QUALIFICATIONS:

• Bachelor's Degree

• 3+ years related experience in Business Systems Analyst.

• 1+ years of experience in Product Management.

• Strong analytical, prioritizing, interpersonal, problem-solving, presentation, project management (from conception to completion), & planning skills.

• Strong verbal and written communication skills

• Demonstrated collaborative skills and ability to work well within a team.

• Ability to manage multiple projects in various phases of ideation, execution, or delivery.

• Ability to work with and influence peers and senior management.

• Ability to work in a fast-paced and deadline-oriented environment.

• Self-motivated with critical attention to detail, deadlines, and reporting

• Experience with agile development.

• Data driven mindset and track record.

PAY/BENEFITS INFORMATION:

• Actual starting pay is determined by various factors, including but not limited to relevant experience and location.

• Subject to eligibility requirements, associates may receive health care benefits (including medical, vision, and dental); wellness benefits; 401(k) retirement benefits; life and disability insurance; employee stock purchase program; paid time off; paid sick leave; and parental leave and benefits.

• Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service. For additional information, please click here.

• AEO may also provide discretionary bonuses and other incentives at its discretion.