Processes a variety of routine financial transactions (check cashing, withdrawals, deposits, loan payments, etc.) and accurately balances these transactions while maintaining friendly and positive relationships with customers and coworkers. Maintains appropriate level of cash on hand and prepares daily paperwork according to branch procedures.
Operate a teller drawer to serve customers and bank personnel in lobby or drive up. Recognize potential cross-sell opportunities and direct customers to appropriate bank personnel.
Adhere to all security procedures established to ensure safety for employees and customers. Contribute to the fulfillment of department and bank objectives and goals.
Develop skills to recognize potential fraud and report to management as necessary. Comply with all department, bank and regulatory policies and procedures. Uphold established Wintrust culture.
May be responsible for bank opening/closing.
May be required to participate in community events.
Travel between branches may be necessary
0-3 years experience
High School Degree or equivalent; college degree preferred
Minimum six months of experience in cash handling and/or customer service
Excellent customer service skills. Ability to communicate clearly and effectively with customers and coworkers.
Basic mathematical skills. Ability to work in a team environment . Ability to multi-task.
General Computer Skills
Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran. We request applicants refrain from disclosing current or historical compensation information during the recruitment process; any disclosed detail will not be taken into account as applicants are considered for employment.