Full-Time Shift Manager

Aldi Sikeston , MO 63801

Posted 2 months ago

We're ALDI, one of America's favorite grocers. We've grown a lot in the past few years, expanding our reach and customer base all around the country. Whether it's in customer service or our exceptional products, we owe our success to the efficiencies we create in every corner of our company and the people at each level who make that happen.

Our store employees are the face of the ALDI shopping experience. Their hard work makes it possible to uphold our company philosophy, providing quality products at the best possible price. Their smiles and pleasant demeanors keep customers coming back time and time again. Our store employees work many roles - from store associate to cashier to stocker - while providing excellent customer service. As a store employee, you're also responsible for merchandising product, monitoring inventory and keeping the store looking its best. It's an opportunity to get more out of your career and grow in an exciting environment.

Position Type: Full-Time

Average Hours: 3540 hours/week

Starting Wage: $16.25/manager hour worked plus a pay increase within the first year of employment

Duties and Responsibilities:

Must be able to perform duties with or without reasonable accommodation.

  • Alternates between Shift Manager and Store Associate duties on a rotating basis as established by store management.

  • Supervises daily job responsibilities of store personnel in the absence of management.

  • Establishes and communicates job responsibilities and performance expectations to their direct reports to assure mutual understanding and desired results.

  • Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance.

  • Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees.

  • Monitors the competitive environment within the community and informs their direct leader regarding adjustments necessary to maintain ALDI's competitive position.

  • Provides product feedback to their direct leader, including making recommendations regarding new items to carry or those that should be discontinued.

  • Provides input to their direct leader on hiring for positions reporting to them.

  • Informs management of major team milestones, developments, and concerns.

  • Ensures store personnel comply with the company's customer satisfaction guidelines and demonstrate appropriate interactions with customers and co-workers.

  • Ensures an appropriate resolution of operational customer concerns in management's absence.

  • Ensures a safe environment for employees, customers, and vendors by identifying and rectifying hazards, ensuring proper ergonomics, and maintaining store equipment in proper working order.

  • Takes store inventory counts according to guidelines and ensures that proper stock levels are maintained through appropriate product ordering and CGO-S parameter maintenance as directed by their direct leader.

  • Ensures proper store signage is maintained at all times.

  • Ensures the quality and freshness of products and merchandises product neatly to maximize sales.

  • Ensures store personnel comply with all established company policies and procedures.

  • Assists store management with achieving the store payroll and total loss budget.

  • Supervises the day-to-day operations of their team, escalating issues to the appropriate level of support and/or leadership when necessary.

  • Assures direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business.

  • Other duties as assigned.

  • Performs within ALDI ACTS Competencies as outlined below.

ALDI ACTS Competencies:

  • Acts as a Store Owner: Makes decisions and takes actions based on a clear understanding of the priorities and tasks needed to run an efficient and successful store that serves customers and contributes to the growth of the district, division and overall ALDI organization.

  • Demonstrates a Positive Attitude and Resilience: Adapts positively to pressure, setbacks, challenges and change in order to achieve and sustain peak effectiveness.

  • Drives for Success: Delivers excellent performance by proactively taking concrete actions that adhere to ALDI policies and procedures, and persistently overcomes obstacles to improve results.

  • Focuses on the Customer: Seeks to understand customer needs to create value, constantly focuses on customers and puts in effort to satisfy them. Focuses team's efforts to maintain focus on customers when running a shift.

  • Leads & Aligns: Creates an energizing environment that supports the success of the store by providing direction, motivation, clarity, resources and support to excel in the current environment and in times of change.

Education and Experience:

  • High School Diploma or equivalent preferred.

  • Prior work experience in a retail environment preferred.

  • A combination of education and experience providing equivalent knowledge.

Job Qualifications:

Knowledge/Skills/Abilities

  • Provides prompt and courteous customer service.

  • Ability to operate a cash register efficiently and accurately.

  • Ability to safely and properly operate equipment including electric and manual hand jacks, floor scrubber, and cardboard baler.

  • Ability to perform general cleaning duties to store standards.

  • Ability to recommend, interpret and apply company policies and procedures.

  • Excellent written and verbal communication skills.

  • Ability to perform basic administrative duties such as filing and filling out forms.

  • Gives attention to detail and follows instructions.

  • Ability to work both independently and within a team environment.

  • Ability to supervise store personnel in management's absence to ensure the timely and effective completion of work assignments.

  • Understands and applies management principles concerning budgeting, personnel costs and overtime expenses.

  • Ability to develop rapport, trust and open communication that enhances the growth and job performance of direct reports.

  • Ability to prioritize and work under strict deadlines.

  • Meets any state and local requirements for handling and selling alcoholic beverages.

Physical Demands:

  • Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds on shelving at various heights.

  • Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and walk about the store.

ALDI offers competitive wages and benefits, including:

  • Industry-leading Wages

  • Major Medical, Dental, Vision Insurance & Prescription Coverage for Eligible Employees

  • Generous Vacation Time & 7 Paid Holidays for Eligible Employees

  • 401(k) Plan

  • Company Contribution to Retirement Savings Plan

  • Short and Long Term Disability Insurance for Eligible Employees

  • Life and AD&D Insurance for Eligible Employees

ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Break Time Food Service Shift Leader

MFA Oil

Posted 3 days ago

VIEW JOBS 12/5/2019 12:00:00 AM 2020-03-04T00:00 Overview At Break Time, we believe it only takes a moment to make someone's day better. Are you a friendly, motivated individual who can help us show our customers why they should make Break Time a part of their daily routine? The Food Service Shift Leader's responsibility is to assist in the management of the operations of Break Time Convenience Store Food Service area. Break Time offers a friendly work environment, automatic raises after 90 days, and profit sharing bonuses. We are a growing company who would like to take you with us. Join our team today for a better tomorrow! MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer. Responsibilities * Consistently and courteously greet and thank each customer and provide fast and friendly customer service. * Promote sales through use of suggestive selling techniques as instructed by the supervisor. * Handle complaints courteously and efficiently according to company policy. * Follow guidelines, recipes and wall charts for proper preparation and execution of all food service programs. * Follow guidelines for proper product display, rotation and storage. * Enforce quality, service, cleanliness and food safety standards. * Consistent and timely inspection of products for correct time and temperatures, cleanliness, rotation, portioning and pricing. * Maintain a clean and sanitary environment using company guidelines. Always clean when time allows. * Assist in managing the day to day operations of the Food Service programs, responsibilities include profitability and expense control. * Ensure proper usage of sales, waste, and build-to sheets. Maintain electronic records of sales and waste for all food service programs. * Supervise and train employees on prep and execution of all food service programs * Recommend to the Food Service Manager any employee actions, i.e. counseling, performance review or termination. * Order authorized product from approved sources. * Ensure product is properly received, rotated and stored in its proper place. * Maintain food service inventory levels appropriate for sales. * Ensure that all employees obtain adequate food safety training (food handler's card or equivalent). * Ensure equipment and food service area are properly cleaned and maintained. * Monitor duty checklists to address the food service needs for each shift. * Maintain internal and external store appearance to comply with Break Time standards. * Successful completion of Break Time Food Service Shift Leader training program. * Know, adhere, and enforce company policies and procedures. * Utilize and perform all duties on the checklists to meet consistent adherence to company policies, procedures and expectations. * Adhere to all local, state and federal regulations concerning all facets of job responsibilities and duties and store operations. * Follow posted work schedule and adhere to proper clocking procedures to accurately reflect hours worked. * Maintain timely and professional communication with management, employees, vendors and customers. Keep management informed of any maintenance problems and/or any issues that need attention. * Attend and participate in all required training. * Perform other duties as assigned. Job Requirements * Legal authorization to work in the United States * At least 18 years of age * Valid driver's license * No felony convictions to comply with Lottery sales regulations * Availability to work weekends, holidays, and after regular business hours * Access to a registered and insured privately owned vehicle during working hours to make bank deposit (no one else can be present in the vehicle while making deposit) and perform price surveys * Ability to meet company requirements including successful pre-employment drug screening and criminal background check * Obtain adequate food safety training (food handler's card or equivalent) and any other required certification * Must be ServeSafe certified or able to complete the course and pass test * Ability to exchange accurate information with Break Time customers in English * Must exhibit a high level of responsibility, integrity, dependability and stability * Capability to learn new concepts and use technical materials * Ability to perform mathematical calculations in order to make change, complete shift reports and account for numbers of products during vendor check in * Ability to consistently operate a computer and other office productivity machinery * Physical ability to move and position self to move and retrieve products and supplies form shelves, under counters, or stacks of inventory weighing up to 50 pounds * Physical ability to remain in a stationary position (standing and/or driving) for up to nine hours per shift * Ability to visually observe and inspect items and work environment for regular job responsibilities and safety concerns * Physical ability to move and position products in cooler with temps as low as 30 degrees for up to 1 hour * Physical ability to move and position products in the freezer with temps as low as 0 degrees for up to 10 minutes * Willingness to occasionally ascends/descends ladders to handle inventory or products Preferred Skills * High school diploma or equivalent * 1-3 years of food service experience * Ability to work well with others * Ability to work at a fast pace * Able to perform detail work with accuracy * Excellent organizational skills * Sales abilities * Enthusiastic personality * Stamina MFA Oil Sikeston MO

Full-Time Shift Manager

Aldi