Community Health System Bentonville , AR 72716
Posted 2 months ago
Job Description
Do you thrive under pressure? Are you a people person? Do you want to be a valued member of a team who plays a critical role in providing excellent care to patients in a clinic setting? If so, consider joining our team as a Registration Tech!
Key responsibilities of this role include:
Welcoming every patient with a smile
Treat people with kindness
Provide assistance for patients
getting messages to clinical staff
signing out paperwork, letters, and samples
help with forms, if needed.
Check in patients for appointments
Verify information
Scan insurance cards and photo id
verify insurance eligibility
collect patient co-pays/past balances
print applicable forms
Check-out patients
Schedule follow-up appointments (including labs)
Collect Self-Pay payment difference, if applicable
Acknowledge patients as they leave
Phone Calls
Remote check in for telehealth
Reminder appointment phone calls
Answering phone calls/warm transfers
Candidate must:
People working in this position are the first and last interaction our patients have in the clinic, so it needs to be a good one. We expect every patient to be greeted warmly when they enter the facility and acknowledged politely when they are leaving.
Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Typically reports to a supervisor and/or manager. High school diploma or equivalent. Requires 1-2 years of customer service experience in any field and 0-2 years in healthcare or in a related area. Familiar with standard concepts, practices, and procedures within a particular field.
Community Health System