Full Time PM House Attendant

The Kimpton Hotel Monaco Pittsburgh is hiring a Full Time House Attendant!

• THIS POSIITON REQUIRES HEAVY LIFTING*

What You'll Do

Maintain cleanliness and appearance of the hotel, all the while providing amazing service to our guests along the way. Act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.

Some of your responsibilities include:

• Ensure that the lobby, hallways, public areas, including the sidewalk, brass awning poles, signage, entrance, and alley are kept clean.

• Clean and set-up meeting room functions according to the function sheets.

• Deep cleaning of areas including the shampooing of rooms and public spaces as assigned.

• Set up and maintain complimentary hotel lobby functions including the morning coffee service and nightly concierge events.

• Deliver housekeeping items (hair dryers, ironing boards, irons, etc.) to guest rooms upon request from the front desk.

• Get assignments, keys, pager, and special guest requests from your supervisor at the beginning of your shift.

• Check and replenish your supplies and cleaning tools.

• Quickly respond to guest requests in a friendly manner.

• Return lost items with proper documentation to the Housekeeping Department.

• We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job post at times, as we all do.

What You Bring

• High School Diploma is preferred.

• 1 year of experience in customer service or similar position.

• Previous housekeeping experience is a plus.

• Passion for customer service and good verbal communication skills, basic writing skills.

• Flexible schedule, able to work evenings, weekends, and holidays when needed.

Be Yourself. Lead Yourself. Make it Count.

We are People Pleasing People.

Marcus Hotels & Resorts is an Equal Opportunity Employer.

#KMPH

Additional Information