Full Time Client Services Representative

Independent Bank Corporation Traverse City , MI 49685

Posted 5 months ago

Independent Bank offers the services of a big bank with the great attitudes of a small bank! As an Independent Bank Full Time Client Services Representative you will be responsible for performing everyday transactions and interacting with customers along with other miscellaneous duties.

Responsibilities:

  • Promotes a positive image of Independent Bank.

  • Provides professional customer service.

  • Accurately/quickly performs all duties necessary to complete routine customer transactions.

  • Identifies customer needs and offers appropriate solutions.

  • Facilitates customer purchases.

  • Educates customers on bank products and services.

  • Delivers customer experience to drive satisfaction and loyalty.

  • Proficient at cash handling and transactions.

  • Adheres to bank policies and procedures efficiently.

  • Performs other duties as required.

Qualifications:

  • Minimum of a High School Diploma or GED

  • Must be willing and able to work 40 hours per week during branch hours of operation

  • Loyal: Shows firm and constant support to a cause

  • Self-Starter: Inspired to perform without outside help

  • 1 year: Customer service and cash handling experience preferred

  • Technology (computer, phone, etc.) skills.

  • This position requires the ability to competently perform the full range of personal banker responsibilities.

  • Must have good communication skills and customer service/sales orientation.

  • Finger dexterity and excellent verbal communication skills are required.

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Full Time Client Services Representative

Independent Bank Corporation