Full Time Assistant Manager

Rue21, Inc. Fairview Heights , IL 62208

Posted 2 weeks ago

Overview

Assists with the management of day-to-day operations within a rue21 store; reports directly to the Store Manager.

Responsibilities

  • Provide managerial, operational, and financial support to the Store Manager

  • Drive and maximize store sales, control and minimize shrink, and control payroll within budget to achieve store goals

  • Execute company directives for merchandise placement, visual displays, and signage as well as maintain company standards for cleanliness and organization within a store

  • Ensure compliance with all company policies and procedures, and follow all safety standards to ensure a safe work and shopping environment

  • Demonstrate exceptional customer service

  • Support the Store Manager in driving associates to execute their job duties, provide exceptional customer service, and offer positive resolutions to challenges and complaints from customers

  • Achieve accuracy in executing markdowns, shipping, receiving, and cash control

  • Help recruit, train, develop, and retain qualified associates to ensure staffing needs are consistently met

  • Participate in the performance counseling of associates

  • Complete all other duties as assigned

Qualifications

  • Demonstrated ability, in a sales and customer service, or management capacity, in assisting the Store Manager to operate and drive sales, preferably in a retail environment.

  • Minimum of 1 year retail management experience

  • Minimum of 1 year work experience at an apparel retailer

  • Work a scheduled minimum of 30 hours per week including weekends and holidays with the ability to increase hours based on business needs

  • Physical Requirements

  • Stand for up to 8 hours

  • Carry up to 40 pounds

  • Climb and balance on ladders

  • Bend at the waist

  • Lift up to 40 pounds

  • Kneel and squat on the ground

  • Reach above the shoulder frequently

Competencies

  • Business Acumen: demonstrates financial and operational understanding of organizational strategies and apply this knowledge to business situations

  • Communication: effectively conveys information and ideas in concise and meaningful exchanges through written and verbal communication

  • Customer Focus: demonstrates a customer-driven approach that focuses on anticipating, understanding, and servicing customer needs in order to facilitate a relationship with the brand

  • Leadership: empowers, coaches, and influences others to achieve a common goal or change a behavior

  • Planning and Organizing: effectively creates a plan and executes the processes required to achieve the desired outcome of the plan in a timely and efficient manner

  • Talent Assessment & Development: manages employee development in a manner that is deliberate and strategic in order to move employees through the organization

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Full Time Assistant Manager

Rue21, Inc.