Full Time Apparel Lead- Must Have Management Experience, Chicago Ridge

Sears Chicago Ridge , IL 60415

Posted 2 weeks ago

Job Description: Req/Job ID: 972200BR

Employing Entity: Sears, Roebuck and Co.

Employment Category: Regular, Full-time

Job Function: Team Lead

Store ID: 01840: Sears Chicago Ridge MallIL

Responsible for assisting the Assistant Store Manager in the execution of Merchandising & Pricing responsibilities such as ad set-up and takedown, promotional set-up and replenishment of promotional merchandise.

Job Requirements

  • Performs Merchandise & Pricing Associate job duties

  • Supports the Assistant Store Manager in developing a high performance team by assisting in scheduling and supervision of Merchandise & Pricing Associates, as well as training and coaching on product knowledge, merchandise presentation skills, inventory and price integrity skills, and customer service tactics to enhance sales

  • Understands website navigation and proactively leverages technology in order to facilitate the customer experience

  • Participates in interviews with job applicants and provides input to the Assistant Store Manager during the selection process

  • Leads by example to provide superior customer service (i.e., locate merchandise, assist customers, answer phones, partner with store cashier when assistance is required to ring register)

  • Acts as a role model and personally contributes to attainment of department goals

  • Ensures that the department is easy to shop, clean and organized for customers

  • Facilitates efficient replenishment flow and representation of merchandise, including ensuring clearance product flow, and, if in Footwear, weekly matching of mismatches and weekly completion of the display sample check sheet

  • Ensures optimization of credit, gift card, Shop Your Way Rewards and multi-channel opportunities (and, where applicable: Protection Agreements, Merchandise Replacement Agreements, and other miscellaneous income opportunities)

  • Executes signing responsibilities under the direction of the Assistant Store Manager, including setup of storewide and event signing when the assigned team is designated to perform this activity ensures flawless execution of promotional ad setup and take down

  • Ensures accurate and efficient processing of price changes, count updates and inventory adjustments

  • Accompanies the Assistant Store Manager during the weekly business review to assist in identifying areas of opportunity and developing action plans for improving the department's performance

  • Assists the Assistant Store Manager with communications to associates regarding upcoming events, work process changes and Company/business initiatives

  • Assists in resolving customer issues and complaints escalates issues to Assistant Store Manager as necessary

  • Fosters a team environment

  • Hardlines: Serves as Customer Experience Manager and/or Manager on Duty as assigned

  • Performs limited store opening and closing activities when necessary

  • Performs other duties and projects as assigned

  • Ability to assist in leading and developing a team of associates

  • Strong organizational and project management skills

  • Ability to form strong partnerships and communicate well with store team members

  • Ability to identify issues and recommend business solutions to the Assistant Store Manager

  • Ability to use email and attachments, Internet/Intranet, and computer systems to access, input, modify or print information or to execute moderately complex programs or analyses

  • Must be 18 years of age or older

#Stores
1840


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Full Time Apparel Lead- Must Have Management Experience, Chicago Ridge

Sears